Frequently Asked Questions

 

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What is a Cardiff Met Rider bus pass?

The Cardiff Met Rider pass is only available to students and staff at Cardiff Metropolitan University, and provides holders with free and unlimited travel on all Cardiff Bus services all day every day for the 10 months of the academic year, from 1st September to 30th June.

How much does a Met Rider bus pass cost?

For students, the Cardiff Met Rider bus pass costs just £270 for the academic year, which works out as just £6.27 a week. The cost of a staff ticket is £295 for the academic year.

How do I apply for a Cardiff Met Rider pass?

Simply fill in an application form, available to download online, and pay the £270 fee either by card in advance of the start of the academic year or by card or cash in person at Cyncoed or Llandaff Campus Print Studios.

Where do I send my completed application?

You can post your application and a passport photo to:

Met Rider, Accommodation Office, Warwick House, Cardiff Met, Cyncoed Campus, Cyncoed Road, Cardiff, CF23 6XD

Alternatively, you can submit your application in person at Llandaff Print Studio or Cyncoed Print Studio.

Where do I pick up my Met Rider pass?

Met Rider passes can only be collected from your choice of Llandaff Print Studio or Cyncoed Print Studio.

I purchased a Met Rider bus pass last year – do I need to reapply?

Not at all! Simply call into Llandaff Print Studio or Cyncoed Print Studio with your payment and old card and get your pass updated.

I’ve lost my pass or it’s been stolen – how do I get a replacement?

You can get in touch with Cardiff Bus on 029 2078 7761 to see if it’s been handed in. Alternatively, replacements can be collected from Print Studio for a £10 charge.

Can I buy a pass for half the year?

We only sell second semester passes which aree available from the 1st February each year.

Can I get a refund if I decide I no longer want to use my Cardiff Met Rider pass?

We’re afraid not. All Met Rider passes are non-refundable.

Can I use my pass outside of term time?

The Cardiff Met Rider pass is valid all day every day throughout the academic year, which runs from September to June. It can be used over Christmas and Easter breaks, but not during the Summer Holidays between June and September.

When does my Cardiff Met Rider pass expire?

All bus passes expire on 30th June.

Are there any restrictions on the Cardiff Met Rider pass?

No, the Met Rider pass is valid on the entire Cardiff Bus network.

How does the Cardiff Met Rider pass work?

Once you’ve paid for your card, you can use it on all Met Rider and Cardiff Bus services as many times as you’d like. Simply scan your card every time you board a bus and enjoy free and unlimited travel across Cardiff.

Do I have to have my bus pass on me at all times?

You’ll need your Cardiff Met Rider pass on you to scan when boarding a bus. If you don’t have your Met Rider pass on you, you will be required to pay the full adult fare.

Who can use the Met Rider bus pass?

The Met Rider pass is only available to staff and students at Cardiff Metropolitan University.

Can my friends use my Met Rider?

No. Your pass will have your name and your photo printed on the card. Only the named person can use that pass.

Which buses accept the Cardiff Met Rider?

All Met Rider buses and all Cardiff Bus services accept the Met Rider pass.

Which bus do I need to get to campus?

Cyncoed Campus: 52 Llandaff Campus: 1, 2, 24, 25, 35, 62

Which bus do I need to get to halls?

Plasgwyn Halls of Residence: 62 Victoria Halls & Severn Point: 23, 24, 25 Liberty Court: 1, 2, 21, 23, 24, 25, 35

What are Rider Routes?

Rider Routes are public services put on specifically for Cardiff Met staff and students. They include stops at North Road Halls, near Victoria Halls, Severn Point, Liberty Cambrian, Liberty Court, as well as a dedicated Roath to Llandaff Campus route and supermarket trips on Monday to Friday evenings.

Where can I find a bus timetable?

Bus timetables can be found on the Cardiff Bus website. Paper timetable pamphlets can also be found at the university’s main reception or at the i-zone on your campus.

Will my bus pass allow me to leave Cardiff city centre?

Of course! As the Met Rider pass is valid on all Cardiff Bus services, you can use it to visit everywhere from Cardiff Bay to Barry Island.