Quality Enhancement Officer
Room number: T0.08
Extension Number: 6084
I joined LTDU in January 2016 as Quality Enhancement Officer, which involves gathering and analysing feedback on the student experience through the NSS and various other surveys, such as UKES (United Kingdom Engagement Survey) and PTES (Postgraduate Taught Experience Survey). My role also focuses on improving retention and supporting best practice to enhance the student experience across the university.
My background is primarily in higher education teaching and I'm especially interested in supporting students from non-traditional backgrounds to succeed in HE. I've taught first year students for a number of years at Cardiff University, as well as MA specialist women's writing options. I've been a lecturer at Cardiff Met since 2014, in the School of Education, on both the English and Education Studies degrees. Alongside these roles, I have been a University Teacher for Cardiff University's Pathways to a Degree, a scheme which enables mature students to progress to undergraduate study. Before I came to Cardiff Met, I taught on the More Able and Talented 'Honours' programme at St David's Catholic College, Cardiff , where I became increasingly focused on supporting students from Communities First areas, including mentoring UCAS applicants. I've continued to work with Communities First schools in my HE roles through various widening access activities including Uni Inspiration Day, GCSE revision sessions, and First Campus summer schools. As Quality Enhancement Officer, I hope to continue to support students to fulfil their potential.
I returned to education as a mature student and completed my undergraduate studies in English Literature at Oxford University's Department for Continuing Education, followed by Cardiff University. I then undertook my MA and PhD (which received AHRC funding) at Cardiff University in the field of Welsh women's writing in English. I achieved Fellow status with the HEA in 2015 and also received a Teacher Hero Award for my work in FE to HE transition that same year. In 2016 I was nominated for a Student Led Teaching Fellowship. I have published several articles on the short story in Wales and continue to actively research, particularly on the subject of neglected and forgotten women writers.
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