My role at the ZERO2FIVE Food Industry Centre
I have worked for Cardiff Metropolitan University for 18 years and have been working in the ZERO2FIVE Food Industry Centre (FIC) since it opened many years ago.
My role involves working closely with the FIC's Director (as a PA) and the Business Operations Manager to ensure that robust organisational systems and procedures are in place to support the FIC stakeholders, partner agencies and project participants, whilst supporting the business operations and administrative requirements of the FIC, including project activity to EU standards.
My responsibilities include coordinating and controlling business operations, administration of monitoring systems and procedures of approved funding programmes (EU and other), and activities as determined by the FIC Director. In addition, through the Business Operations Manager, I provide administrative and operational support specific to FIC projects and commercial activities.
Business opertaional duties include managing department databases with regards to data entry and quality assurance checks for contract management; establish working relationships with key contacts to help improve service levels; responsible for managing the procurement processes within the FIC; supporting the effective administration of HR Management; monitor, manage and respond to telephone calls, emails and mail correspondence; provide confidential support to the Director in organising Board meetings and minuting these meetings; maintain effective and good working relationships with a range of internal and external parties including liaison with senior managers.