Dr. Owen Jones

 

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Owen Jones (Photo).jpgPosition: Visiting Senior Lecturer (Value Flow Centre)

School: Cardiff School of Management 

Email: ojones@cardiffmet.ac.uk

My work concentrates on helping people in public and private organisations understand the assumptions they share about the Design and Control of work and whether those assumptions are helpful in delivering purpose or delivering purpose better.  Raising awareness of shared attitudes can enable people to develop assumptions that have the potential to create greater value; reduce costs and make organisations better places to work. 
 
From my employment as a Research Fellow at Cardiff University’s Lean Enterprise Research Centre in 1994 I have been involved in conducting funded research projects that have secured institutional benefit, research publications and impact case studies.  Initially these research projects concentrated on standard Lean interventions.  More recently I have developed a research interests that exhibit a more sophisticated understanding of institutional process and responses to improvement that concentrate on interpretive methods to explore the effectiveness of interventions to improve institutional effectiveness. I am a licensed practitioner of the Vanguard Method and work with Vanguard and Vanguard Wales to support clients who wish to understand their organisation’s potential from a systems thinking perspective.
 
My research draws primarily on Institutional theory to understand real-world practice in organisations and intervention theory in order to effect desired change.  I am especially interested in exploring how understanding concepts such as: De-coupled leadership practices, Ceremonialized behaviours, rationalised myths and the separation of the domains of talk and action can help organisations deliver greater public value for society and more positive experiences of work for their staff.  My current research interests include understanding the role of institutional elites in influencing improvement practice, the emergence of inter-professional co-operation, Management v’s Professional Control, and the role of professional integrity in maintaining the effectiveness of public and private services.
 

Publications​

Jones, O., Bicheno, B., Found, P. , (2015) Problem Based Learning: Designing Normative Experiences, Lean Educators Conference, Europe, 15-16, September, Stockholm.
 
Jones O., Francis M., Fisher R. & Hamer R. (2014) Lean University Programmes: Three Fallacies That Prevent Effective Implementation. 28th Australia and New Zealand Academy of Management Conference.
 
Jones, O. & Hamer R. (2014). From Capability to Practice. Lean Management Journal. Issue 4, Vol. 14, May-June 2014.
 
Jones, O., (2013). The Sources of Goal Incongruence in a Public Service Network. Ph.D. Thesis, Cardiff University.
 
Rich N. & Jones, O., (2000), Purchasing in Complex Environments: Understanding Multi-Site Purchasing, in: Hines, P., Lamming R., Jones D, Cousins, P. & Rich N., Value Stream Management: Strategy And Excellence in the Supply Chain. Prentice Hall, London, pp.203-224.
 
Lamming R., Jones, O. & Nicol D. (2000), Transparency in the Value Stream: From Open Book Negotiation to Cost Transparency, in: Hines, P., Lamming R., Jones D, Cousins, P. & Rich N., Value Stream Management: Strategy And Excellence in the Supply Chain. Prentice Hall, London, pp.273-302.
 
Hines P., James R. & Jones, O., (2000), Supplier Development, in: Hines, P., Lamming R., Jones D, Cousins, P. & Rich N., Value Stream Management: Strategy And Excellence in the Supply Chain. Prentice Hall, London, pp. 303-334.
 
Hines, P., Essain, A., Francis, M.  & Jones, O., (2000), Managing New Product Introduction and New Product Development, in: Hines, P., Lamming R., Jones D, Cousins, P. & Rich N., Value Stream Management: Strategy And Excellence in the Supply Chain. Prentice Hall, London
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Projects

PROJECT TITLE/ HOST ORGANISATION                      PURPOSE
 
Supply Chain Development Programme 1*             Supply Chain Integration
 
Supply Chain Development Programme 2*             Supply Chain Integration
 
RS Components Value Stream                                    Supply Chain Integration
 
Waitrose, Organic Produce Project                            Value Chain Improvement
 
Sainsbury, Organic Produce Project                           Value Chain Improvement
 
Lean University Project (Cardiff University)               Institutional Effectiveness Intervention
 
Her Majesty’s Courts & Tribunal Service                    HMCTS Lean Programme implementation
 
Avon & Somerset Integrated Victim Project              Improve service to victims of sexual violence in Bristol
 
Principality Business Society                                        Institutional Effectiveness Intervention
 
Buckingham University Admissions                            Improve the effectiveness of Admissions Process using Vanguard Systems Intervention Method
 
Natural Resources Wales                                              Forest Planning Improvement
 
British Aerospace Preston                                            Intervention to improve Demand Capacity & Flow
 
Tai Calon Housing Association                                     Intervention to re-design the voids process
 
Monmouthshire Council                                               Evaluation of the impact of inspection on Public Service Improvement
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