Professor Ron Fisher

 

Position: Professor of Operations and Supply Chain Management

School: Cardiff School of Management 

Emailrfisher@cardiffmet.ac.uk

Telephone No: (0)29 2020 5679

Room: O3.14

Professor Fisher joined Cardiff School of Management in 2014 and is Professor of Operations and Supply Chain Management at the school.  Prior to this he worked as an academic staff member at Griffith University in Australia for a period of 12 years. He holds Bachelor of Arts, Master of Commerce, Master of Transport Management, Master of Business Administration and Doctor of Philosophy degrees. His research interests include the meaning and measurement of 'value' in service industries; work flow in supply chains; and new product development.

Ron has authored over 100 research publications and has concluded a number of research projects during his academic career. Following more than 30 years working as a Manager/Senior Manager in mostly supply and transport industries in the public, private and global business sectors, Ron joined Griffith University in 2002. During his 12 years at Griffith he successfully taught over 10,000 students receiving several awards for excellence in teaching, and undertook a range of research projects associated with his research interests in service industries.

Professor Fisher is a reviewer for numerous academic conferences and the following journals:

  • The Service Industries Journal
  • International Journal of Risk Assessment and Management
  • Assessment and Evaluation in Higher Education
  • Automation in Construction
  • International Journal of Production Research
  • Tourism, Culture and Communication
  • Quality Assurance in Education
  • Australian Journal of Public Administration
  • Journal of Hospitality and Tourism Research
  • Higher Education Research and Development
  • Studies in Higher Education
  • Journal of Management and Organization
  • International Journal of Hospitality Research
  • Nursing Management Journal
  • Journal of Health Organization and Management
  • International Journal of Physical Distribution and Logistics Management
  • International Journal of Contemporary Hospitality Management
  • Transportation Research D: Transportation and Environment
  • ​​International Journal of Human Resource Management
​​
​He has acted as guest editor for the following Special Issues of Journals:
  • International Journal of Physical Distribution and Logistics Management on Service Dominant logic
  • International Journal of Productivity and Performance Management on Services Economy
  • Transportation Research D: Transportation and Environment on Supply Chain Modeling
  • Journal of Cleaner Production on Big Data models

Research

Research Groups:

  • Value Flow Centre (VFC)

Memberships:

  • Chartered Member of the Chartered Institute of Logistics and Transport (CMILT)
  • Chartered Member of the Institute of Purchasing and Supply (MCIPS)

Research Interests:

  • The meaning and measurement of ‘value’ in service industries
  • Work ‘flow’ in supply chains
  • Organisational innovation and new product development-particularly idea generation and problem solving approaches
  • Organisational behaviour (JS, Work commitment, OCB, Role stress etc) 

Publications

Journal Articles:

GIBSON, P., KERR, D. and FISHER, R. (2016). Accelerating Supply Chain Management Learning: Identifying Enablers From A University-Industry Collaboration, Supply Chain Management: An International Journal, IN PRESS.

SONG, M., LING, C.,  ZHENG, Z.,FISHER, R., XI, L., WANG, Y and HUISINGH, D. (2015). Improving natural resource management and human health to ensure sustainable societal development based upon insights gained from working within 'Big Data Environments'. Journal of Cleaner Production, IN PRESS.

SONG, M., ZHOU, Y., ZHANG, R., and FISHER, R. (2015). Environmental efficiency evaluation with left-right fuzzy numbers. Operational Research, IN PRESS.

THOMAS, A., BYARD, P., FRANCIS, M., FISHER,R. and WHITE, G. (2015). Profiling the Resiliency and Sustainability of UK Manufacturing Companies.  Journal of Manufacturing Technology Management, Vol. 27, No. 1, pp. 82-99.

THOMAS, A., FRANCIS, M., FISHER, R., and BYARD, P. (2015). Implementing Lean Six Sigma to Overcome the Production Challenges in an Aerospace Company. Production Planning and Control, IN PRESS.

BRANDIS, S., FISHER, R., McPHAIL, R., RICS, J., ELJIZ, K., FITZGERALD, A., GAPP, R. and MARSHALL, A. (2015). Hospital employees' perceptions of fairness and job satisfaction at a time of transformational change. Australian Health Review, IN PRESS.

McPHAIL, R., FISHER, R., AVERY, M., FITZGERALD, A. and FULOP, L. (2015). The changing face of healthcare accreditation in Australia. Asia Pacific Journal of Health Management., IN PRESS.

VECCHIO, N., RADFORD, K., FITZGERALD, A. and FISHER, R. (2015). The association between cognitive impairment and community service use patterns in older people living in Australia, Health & Social Care in the Community, IN PRESS.

THOMAS, A., PHAM, T., FRANCIS, M. and FISHER, R. (2015). Creating resilient and sustainable manufacturing businesses – a conceptual fitness model, International Journal of Production Research, Vol. 53, No. 13, pp.3,934-3,946.

THOMAS, A., ANTONY, J., FRANCIS, M. and FISHER, R. (2015). A comparative study of lean in Higher and Further Education Institutions in the UK, International Journal of Quality & Reliability Management, IN PRESS.

SONG, M., ZHANG, R., FISHER, R. and LIANG, L. (2015). A fuzzy slack-based measurement model for environmental efficiency evaluation based on left-right fuzzy numbers: An application for evaluating industrial production, Measurement, IN PRESS.

MCPHAIL, R., FISHER, R., AVERY, M., FITZGERALD, A. and FULOP, L. (2015). The changing face of healthcare accreditation in Australia., Asia Pacific Journal of Health Management, IN PRESS.

MCPHAIL, R. and FISHER, R. (2015). Lesbian and gay expatriates use of social media to aid acculturation, International Journal of Intercultural Relations, IN PRESS.

SONG, M., WANG, S. and FISHER, R. (2014). Transportation, iceberg cost and adjustment of industrial structure from the perspective of environmental protection in China, Transportation Research D: Logistics and Environment, 32, 278-286.

LUSCH, R., VARGO, S. and FISHER, R. (2014). Drawing on service-dominant logic to expand the frontier of physical distribution and logistics management., International Journal of Physical Distribution and Logistics Management, 44(1/2), 1-8.

GUZMAN, G., FITZGERALD, A., AVERY, M., CAMPBELL, S., FISHER, R. and FULOP, L. (2014). Learning from the winners: How are outstanding achievement practices transferred, adapted and re-created?, Health Care Management Review, 39.

GUZMAN, G., FITZGERALD, A., AVERY, M., CAMPBELL, S., FISHER, R. and FULOP, L. (2014). How best practices are copied transferred or translated between healthcare facilities  A conceptual framework, Health Care Management Review, 39.

FRANCIS, M., FISHER, R., ROWLANDS, H. and THOMAS, A. (2014). Meanings of value in logistics and operations management, International Journal of Production Research, 52(22), 6576-6589.

FISHER, R., MCPHAIL, R., YOU, E. and ASH, M. (2014). Using social media to recruit global supply chain managers, International Journal of Physical Distribution and Logistics Management, 44(8/9), 635-645.

FISHER, R. and MCPHAIL, R. (2014). Residents’ experiences in condominiums: A case study of Australian apartment living, Housing Studies, 29(6), 781-799.

DZA, M., FISHER, R. and GAPP, R. (2014). Service-dominant logic and supply networks: Missed opportunities for business in developing countries, Accepted for publication in International Journal of Economic Policy in Emerging Economies. .

DZA, M., FISHER, R. and GAPP, R. (2014). Taking the professionalism out of the profession: A study of procurement and Africa, International Journal of Procurement Management, 8(3), 251-271.

BOWLES, A., FISHER, R., MCPHAIL, R., ROSENSTREICH, D. and DOBSON, A. (2014). Staying the distance: Students' perceptions of enablers of transition to higher education, Higher Education Research and Development, 33(2), 212-225.

SONG, M., WANG, S. and FISHER, R. (2013). Bootstrap DEA analysis of BRICS energy efficiency based on small sample data, Applied Energy, 112, 1049-1055.

SMITH, C., WORSFOLD, K., FISHER, R., DAVIES, L. and MCPHAIL, R. (2013). Assessment literacy and student learning: the case for explicitly developing students’ ‘assessment literacy, Assessment and Evaluation in Higher Education, 38(1), 44-60.

SHEPPARD, A., TATHAM, P., FISHER, R. and GAPP, R. (2013). Humanitarian Logistics:  Enhancing the Engagement of Local Populations, International Journal of Humanitarian Logistics, 3(1), 22-36.

HARVEY, M., FISHER, R., MCPHAIL, R. and MOELLER, M. (2013). Aligning global organizations' human capital with the emerging needs in global supply chain management, Asia Pacific Journal of Human Resources, 51(1), 4-21.

DZA, M., FISHER, R. and GAPP, R. (2013). Service-dominant logic and procurement in Africa: lessons learned from a development agenda in Ghana, International Journal of Economic Policy in Emerging Economies, 6(2), 141-157.

DZA, M., FISHER, R. and GAPP, R. (2013). Procurement reforms in Africa: The strides, challenges, and improvement opportunities, Public Administration Research, 2(2), 49-57.

CAVANAGH, J. and FISHER, R. (2013). Women, work and learning: Discord between policies and practice, Journal of Women, Politics and Policy, 34, 219–237.

AVERY, M., FULOP, L., CLARK, E., FISHER, R. and MCPHAIL, R. (2013). Towards a framework for quality healthcare: A thematic analysis of outstanding achievement outcomes in hospital and health service accreditation, Australia Pacific Journal of Health Management, 7(2), 79-85.

MCPHAIL, R., DESPOTOVICH, W. and FISHER, R. (2012). Follow the leader: Understanding the impact being a PASS leader has on self-efficacy, Journal of Peer Learning, 51(1), 52-64.

GAPP, R. and FISHER, R. (2012). Undergraduate management students’ perceptions of what makes a successful virtual group, Education and Training, 54(2/3), 167-179.

FISHER, R., HUNG, J., GAPP, R. and CARTER, G. (2012). Role stressors in the bus industry, Journal of Management and Organization 18(2), 220-230.

FISHER, R. and HUNG, J. (2012). Comparing the job aspects of hospital employees in Australia and Taiwan, Tzu Chi College of Technology Journal, 20(3), 45-57.

CAVANAGH, J., FISHER, R., FRANCIS, M. and GAPP, R. (2012). Linking nurses’ attitudes and behaviors to organizational values: implications for human resource management, Journal of Management and Organization, 18(5), 673-684.

MCPHAIL, R., FISHER, R., HARVEY, M. and MOELLER, M. (2011). Staffing the global organization: Cultural nomads, Human Resource Development Quarterly, 22(2), 259-276.

MCPHAIL, R. and FISHER, R. (2011). Sustainable liquid assets:  Improving hotel performance using the balanced scorecard and lean logistics, Asian Journal of Tourism and Hospitality Research, 4(2), 12-24.

FISHER, R. and MCPHAIL, R. (2011). Internal labour markets as a strategic tool, The Service Industries Journal, 31(2), 137-152.

FISHER, R., GAPP, R. and DOBSON, A. (2011). Letters from the war factory: Women in munitions work in World War Two, Women in Society, 1, 48-58.

FISHER, R., CAVANAGH, J. and BOWLES, A. (2011). Assisting transition to university: Using assessment as a formative learning tool, Assessment and Evaluation in Higher Education, 36(2), 225-237.

DOEBELI, G., FISHER, R., GAPP, R. and SANZOGNI, L. (2011). Using BPM governance to align systems and practice, BPM Journal, 17(2), 184-202.

MITCHELL, P. and FISHER, R. (2010). From passenger to driver: Creativity and culture in rural communities, Tourism, Culture and Communication, 10(3), 187-200.

FISHER, R. and MCPHAIL, R. (2010). Linking employee attitudes and behaviors with business performance: A comparative analysis of hotels in Mexico and China, International Journal of Hospitality Management, 29(3), 397-404.

FISHER, R., BOYLE, M. and L, F. (2010). How gendered is organisational commitment? The case of academic faculty, International Journal of Organizational Analysis, 18(2), 280-294.

HARVEY, M., FISHER, R., MCPHAIL, R. and MOELLER, M. (2009). Globalization and the Impact on Global Managers’ Decision Processes, Human Resource Development International, 12 (4), 353-370.

MCPHAIL, R. and FISHER, R. (2008). It’s more than wages: Analysis of the impact of internal labour markets on the quality of jobs, International Journal of Human Resource Management, 19(3), 461-472.

KOBAYASHI, K., FISHER, R. and GAPP, R. (2008). Business excellence strategy or useful tool: Analysis of the application of the 5S concept in Japan, the UK and the USA, Total Quality Management and Business Excellence, 19(3), 245-262.

GAPP, R., FISHER, R. and KOBAYASHI, K. (2008). Implementing 5S: An integrated management system, Management Decision, 46(4), 565-579.

GAPP, R. and FISHER, R. (2008). Achieving organisational transformation: An action learning approach, Total Quality Management and Business Excellence, 19(6), 609-625.

FISHER, R. and MILLER, D. (2008). Responding to student expectations: a partnership approach to course evaluation, Assessment and Evaluation in Higher Education, 33(2), 191-202.

CAVANAGH, J. and FISHER, R. (2008). Discrimination in legal practice: An examination of policies impacting on educational opportunities for women, Multicultural Education & Technology Journal, 2(4), 200-214.

HALLER, C. and FISHER, R. (2007). Reflection as a means of understanding: Ways in which Confucian Heritage students learn and understand organisational behaviour., Multicultural Education & Technology Journal, 1(1), 6-24.

GAPP, R. and FISHER, R. (2007). Developing an intrapreneur led three-phase model of innovation, International Journal of Entrepreneurial Behaviour and Research, 13(6), 330-348.

GAPP, R. and FISHER, R. (2006). Achieving excellence through innovative approaches to student involvement in course evaluation within the tertiary education sector, Quality Assurance in Education, 14(2), 156-166.

Refereed Conference Proceedings:

FRANCIS, M., FISHER, R. and THOMAS, A. (2015). Interpreting the concept of value within the lean paradigm, Accepted for presentation at the 20th International Symposium on Logistics, Bologna, 6-8 July 2015

JONES, O., HAMER, R., FRANCIS, M., FISHER, R., THOMAS, A. and CURRY, J. (2014). Lean University Programs: Three fallacies that prevent effective implementation, Proceedings of the 28th ANZAM Conference,Sydney, Australia, 4-5 December 2014.

FRANCIS, M., FISHER, R., THOMAS, A. and ROWLANDS, H. (2014). Reconceptualising value in tourism and hospitality, Proceedings of the 23rd Nordic Symposium in Tourism and Hospitality, Copenhagen, 2-4 October, 2014.

FISHER, R., FRANCIS, M., THOMAS, A. and ROWLANDS, H. (2014). A theoretical framework for understanding the nature of value in logistics and supply chain management, Proceedings of the 19th International Symposium on Logistics, Ho Chi Minh City, Vietnam, 3-6 July, 2014.

WOODS, P., GAPP, R., KING, M. and FISHER, R. (2013). Exploring the complexity of managerial capability: Insights from the competence-capability debate, Proceedings of the British Academy of Management Conference, Aintree, Liverpool, UK, 10-12 September, 2013.

THOMAS, A., FRANCIS, M., FISHER, R. and CHILTON, K. (2013). Leaning higher education – does the FE sector hold the answers? Proceedings of the 1st Lean Six Sigma in Higher Education Conference, Strathclyde, UK, 21-23 June, 2013.

SOUTHCOMBE, A., FISHER, R. and MCPHAIL, R. (2013). Learning style learning style congruence: What does this mean for the self-efficacy and affective commitment of Australian academics? Proceedings of the Society of Research for Higher Education, Newport, UK, December, 2013.

MCPHAIL, R., AVERY, M., FISHER, R., FULOP, L. and FITZGERALD, A. (2013). The changing face of healthcare accreditation and regulation in Australia, Proceedings of the ACHSM Congress, Canberra, 28-30 August, 2013.

FRANCIS, M., FISHER, R., THOMAS, A. and ROWLANDS, H. (2013). Towards an understanding of value in supply chains, Proceedings of the 18th International Symposium on Logistics, Vienna, 3-4 July 2013.

AVERY, M., CAMPBELL, S., FISHER, R., FITZGERALD, A., FULOP, L. and MCPHAIL, R. (2013). Leading and managing health organisations -harnessing drivers for outstanding achievement, Proceedings of the EHMA Annual Conference, 26-28th June 2013 Milan, Italy.

WOODS, P., GAPP, R., FISHER, R. and KING, M. (2012). Developing an understanding of managerial capability: A pilot study of top SME managers in the healthcare sector, Proceedings of the British Academy of Management Conference, Cardiff, 12-15 September, 2012.

SOUTHCOMBE, A., FISHER, R. and MCPHAIL, R. (2012). Work commitment in the Academy: Organisational, professional and career commitment at an Australian university, Proceedings of the 4th Global Conference on SME, Entrepreneurship and Service Innovation, Gold Coast, Australia 12-13 July, 2012.

SHEPPARD, A., TATHAM, P., FISHER, R. and GAPP, R. (2012). The private sector and humanitarian partners in adversity: A capability model to understand in-field responses to natural disaster relief in the developing world, Proceedings of the 4th Global Conference on SME, Entrepreneurship and Service Innovation, Gold Coast, Australia 12-13 July, 2012.

FULOP, L., AVERY, M., CLARK, E., FISHER, R. and MCPHAIL, R. (2012). Outstanding achievement and lessons learned about consumer/patient-centred care in the Australian healthcare system, Proceedings of the Organisational Behaviour in Health Care (OBHC) Conference, Dublin.

FRANCIS, M., ROWLANDS, H., THOMAS, A. and FISHER, R. (2012). Value Flow University (VFU) Pilot Project on the PhD Student Experience/ Lifecycle Mapping at the University of Wales, Newport, Proceedings of the 5th Conference on lean in Higher Education: Transforming the Public Sector, Portsmouth, 25-27 January 2012.

FISHER, R., FRANCIS, M., ROWLANDS, H. and THOMAS, A. (2012). The meaning of value in contemporary management paradigms, Proceedings of the 17th International Symposium on Logistics, Cape Town, South Africa, 8-11 July 2012.

DZA, M., FISHER, R. and GAPP, R. (2012). An exploratory study of practitioner engagement with service dominant logic in West Africa, Proceedings of the 4th Global Conference on SME, Entrepreneurship and Service Innovation, Gold Coast, Australia 12-13 July, 2012.

GAPP, R., STEWART, H., BROOKS, S., FISHER, R. and WOODS, P. (2011). From good to great: Advancing ways of understanding, engaging and enhancing students’ learning and involvement in CSR, Proceedings of the British Academy of Management Conference, Warwick, September, 2007.

BOWLES, A., DOBSON, A., FISHER, R. and MCPHAIL, R. (2011). An exploratory investigation into first year student transition to university, Proceedings of the HERDSA Annual Conference, Higher Education on the Edge, Gold Coast, Australia 4-7 July, 2011.

WOODS, P., GAPP, R., FISHER, R. and KING, M. (2010). Understanding: Its importance to the management of community pharmacies in Australia, Proceedings of the 24th ANZAM Conference, Adelaide, 8-10 December 2010.

STEWART, H., GAPP, R. and FISHER, R. (2010). How the Good Guys are sustainable: a corporate Social responsibility case study of an SME, Proceedings of the British Academy of Management Conference, Sheffield, UK, 12 -14 September 2010.

MITCHELL, P., FISHER, R. and GAPP, R. (2010). Assessing the impact of creative industries on rural communities in Australia, Proceedings of the British Academy of Management Conference, Sheffield, UK, 12 -14 September 2010.

MCPHAIL, R., FISHER, R. and HARVEY, M. (2010). Global expatriates: Cultural nomads, Proceedings of the British Academy of Management Conference, Sheffield, UK, 12 -14 September 2010.

DOEBELI, G., FISHER, R. and SANZOGNI, L. (2010). BPM governance model: A platform to progress business process management, Proceedings of the 8th Conference on Business Process Management, Stevens Institute of Technology, Hoboken, NJ, 14-16 September 2010.

DOEBELI, G., FISHER, R., GAPP, R. and SANZOGNI, L. (2010). Developing a business process management governance model, Proceedings of the 8th ANZAM Services Symposium, Sydney 8-10 June 2010.

DOBSON, A., FISHER, R. and FRANCIS, M. (2010). The use of biodata as a predictor of student discontinuation: Phase one, Proceedings of the Newport NEXUS Conference, University of Wales Newport, 14-16 June 2010.

MCPHAIL, R., FISHER, R. and MCCONACHIE, J. (2009). Becoming a successful first year undergraduate: When expectations and realities collide, Proceedings of the 12th Pacific Rim First Year in Higher Education Conference, Townsville, 29-30 June 2009.

MCPHAIL, R., FISHER, R. and MCCONACHIE, J. (2009). What attracted you to university? A first year perspective, Proceedings of the 12th Pacific Rim First Year in Higher Education Conference, Townsville, 29-30 June 2009.

FISHER, R., MCPHAIL, R. and MCCONACHIE, J. (2009). Assisting transition through an Honours college program: an Australian perspective, Proceedings of the 12th Pacific Rim First Year in Higher Education Conference, Townsville, 29-30 June 2009.

ZACARIAS, K., FISHER, R. and GAPP, R. (2008). A tragedy of the commons within Newcastle’s Hunter Valley coal industry, Proceedings of the 6th ANZAM Operations Management Symposium, Gold Coast, 8-10 June 2008.

KOBAYASHI, K., FISHER, R. and GAPP, R. (2008). The use of photographs in operations management research, Proceedings of the 6th ANZAM Operations Management Symposium, Gold Coast, 8-10 June 2008.

GAPP, R. and FISHER, R. (2008). Using lexical analysis to gain an understanding of undergraduate management student’s perception of what makes a successful virtual group, Proceedings of the 9th IFSAM Conference, Shanghai, 26-28 July 2008.

FISHER, R., GAPP, R. and ZACARIAS, K. (2008). Lies, damned lies and newspaper reports: Loading coal at the Port of Newcastle, Proceedings of the 6th ANZAM Operations Management Symposium, Gold Coast, 8–10 June 2008.

FISHER, R. and GAPP, R. (2008). Classifying goods and services, Proceedings of the 6th ANZAM Operations Management Symposium, Gold Coast, 8-10 June 2008.

GAPP, R., FISHER, R. and KOBAYASHI, K. (2007). Understanding of 5S within a Japanese context: Foundation for integrated management systems, Proceedings of the 5th ANZAM Operations Management Symposium, Melbourne, June 2007.

GAPP, R., CARTER, G. and FISHER, R. (2007). Improving performance through an understanding the individual concepts of attachment style within a system-wide context, Proceedings of the British Academy of Management Conference, Warwick, September, 2007.

FISHER, R. and MCPHAIL, R. (2007). Internal labour markets in the UK hotel industry, Proceedings of the British Academy of Management Conference, Warwick, September, 2007.

CARBINES, D., GAPP, R. and FISHER, R. (2007). Change readiness of a public hospital as measured by employee change management perceptions, Proceedings of the British Academy of Management Conference, Warwick, September, 2007.

KOBAYASHI, K., GAPP, R. and FISHER, R. (2006). 5S improvement tool or business strategy: Comparing application and understanding withinin Australia and New Zealand to Japan, Proceedings of the 4th Annual ANZAM Operations Management Symposium, Wellington, NZ, June 2006.

KOBAYASHI, K., GAPP, R. and FISHER, R. (2006). Understanding 5S within the Australian and New Zealand production and operations environment, Proceedings of the 4th Annual ANZAM Operations Management Symposium, Wellington, NZ, June 2006.

KOBAYASHI, K., FISHER, R. and GAPP, R. (2006). Using computer-aided lexical analysis in management research, Proceedings of the British Academy of Management Conference, Belfast, September, 2006.

KOBAYASHI, K., FISHER, R. and GAPP, R. (2006). Business strategy or useful tool: Analysis of the application of the 5Sconcept in Japan, the UK and USA, Proceedings of the British Academy of Management Conference, Belfast, September, 2006.

GAPP, R. and FISHER, R. (2006). Understanding team-based intrapreneurship within the complex environment of a multi-faceted Australia healthcare provider, Proceedings of the British Academy of Management Conference, Belfast, September, 2006.

FISHER, R. and MCPHAIL, R. (2006). Organisational commitment, job satisfaction and profitability: A cross-national analysis of hotel workers in Mexico and China, Proceedings of the British Academy of Management Conference, Belfast, September, 2006.

TIMO, N. and FISHER, R. (2005). The service-manufacturing conundrum: Investigating a new approach to understanding and classifying services and manufacturing, Proceedings of the British Academy of Management Conference, Oxford, September, 2005.

MILLER, D. and FISHER, R. (2005). Marketing education and the recognition of student expectations: An education supply chain framework, Proceedings of the 12th biennial World Marketing Congress, Munster, July, 2005.

GAPP, R., FISHER, R. and STITT, L. (2005). The role of benchmarking in organisational transformation within a supply chain context, Proceedings of the 3rd Annual ANZAM Operations Management Symposium, Rockhampton, Queensland, Australia, June 2005.

GAPP, R., FISHER, R. and HALLER, C. (2005). Wine, art or science: Understanding different attitudes towards wine production and consumption, Proceedings of the Bacchus in Bourgogne, 2nd Interdisciplinary and International Wine Conference, Dijon, November, 2005.

GAPP, R. and FISHER, R. (2005). Internal cooperation and improved competition: A case study of a team-based intrapreneurship model within the complex environment of a multi-faceted public/private healthcare provider, Proceedings of the 6th International Cooperation and Competition Conference, Vaxjo, Sweden, 22-23 September, 2005.

GAPP, R. and FISHER, R. (2005). Intrapreneurship: A team based model for the healthcare industry, Proceedings of the British Academy of Management Conference, Oxford, September, 2005.

FISHER, R. and MILLER, D. (2005). Managing the new university student experience in marketing education, Proceedings of the ANZMAC Conference, Perth, December, 2005.

FISHER, R. and MILLER, D. (2005). Responsive teaching and learning: Responding to student expectations – a partnership approach, Proceedings of the ETL Conference, Logan, Australia, December, 2005.

FISHER, R. and GAPP, R. (2005). Achieving excellence in the globally competitive tertiary education sector through innovative approaches to student involvement in course evaluation, Proceedings of the 7th International Conference on Quality, Innovation and Knowledge, Kuala Lumpur, February, 2005.

MILLER, D. and FISHER, R. (2004). Capturing student expectations in marketing education: Opportunities for real-time responsiveness, Proceedings of the ANZMAC Conference, Wellington, November/December, 2004.

FISHER, R., BOYLE, M. and FULOP, L. (2004). Gender and emotions at work:  A reconceptualisation of organisational commitment, Proceedings of the 18th ANZAM Conference, Dunedin, December 2004

Book Chapters

DOEBELI, G., FISHER, R. and SANZOGNI, L. (2012). Developing a business governance model by aligning systems and practice: An Australian case study, in Wells, P. & Mueller, J. (eds.) Learning from real world cases - Contemporary challenges in corporate governance. Oxford, RossiSmith Academic Publishing.

DZA, M., FISHER, R. and GAPP, R. (2012). Service-dominant logic and supply network management: A perfect business mix? in Ndubisi, N. & Nwankwo, S. (eds.) Enterprise development in SMEs and entrepreneurial firms: Dynamic processes. Hershey, PA, IGI Global.

Articles Under Review and Work in Progress

Gibson, P., Kerr, D. and Fisher, R. (2015). Accelerating supply chain management learning: Identifying enablers from a university-industry collaboration. Revised and resubmitted Supply Chain Management: An International Journal.

Brandis, S., Fisher, R., McPhail, R., Rice, J., Eljiz, K., Fitzgerald, A., Gapp, R. and Marshall, A. (2015). Hospital employees’ perceptions of fairness and job satisfaction at a time of transformational change. Under review Australian Health Review.

Fisher, R., Francis, M. and Thomas, A. (2015). Reconceptualising the nature of value as family resemblances. Revise and resubmit Marketing Theory.

Thomas, A., Pham, T., Francis, M. and Fisher, R. (2015). Profiling the Resiliency and Sustainability of UK Manufacturing Companies. Under review Journal of Manufacturing Technology Management.

Thomas, A., Pham, T., Francis, M. and Fisher, R. (2015). A review of production and operations management: The evolutionary changes and future strategies. Under review International Journal of Production Research.

Thomas, A., Pham, T., Francis, M. and Fisher, R. (2015). Defining a new management paradigm. Under review International Journal of Production Research.

Francis, M., Fisher, R. and Thomas, A. (2014). Practitioner conceptions of ‘Value’ in logistics, purchasing and operations management. Under review International Journal of Logistics Management.

Song, M., Zhou, Y. and Fisher, R. (2015) Environmental regulation, industrial upgrading, and employment enlargement in China. Under review Annals of Operations Research.

McPhail, R., Fisher, R., Worsfold, K., Francis, M. and Thomas, A. (2015). Happy workers impacts on guests' perceptions of service, product, value and intent to return. Under review International Journal of Hospitality Management.

Southcombe, A., Fisher, R., McPhail, R., Boyle, M. and Fulop, L. (2015). The gendered nature of work commitment in higher education. Under review Gender, Work and Organization.

Song, M., Ling, C.,  Zheng, Z.,Fisher, R., Xi, L., Wang, Y and Huisingh, D. (2015). Improving natural resource management and human health to ensure sustainable societal development based upon insights gained from working within 'Big Data Environments’. Under review Journal of Cleaner Production.

Elijiz, K., Gapp, R., Avery, M., Booth, J., Brandis, S., Fisher, R., et al. (2015). Moving from normal to new normal: Relocating an acute public referral hospital to a Greenfield site. Under review Management Decision.

Burgess, K.,Wilson, D. and Fisher, R. (2015). Supply chain management: the case for a critical review. Under review Supply Chain Management: An International Journal.

Song, M., Zhang, R., and Fisher, R. (2015). A fuzzy slack-based measurement model for environmental efficiency evaluation based on left-right fuzzy numbers. Under review Natural Hazards.

Work in Progress

FRANCIS, M., FISHER, R., THOMAS, A. and BOURLAKIS, M. (2014).  Is ‘Value’ the New F-Word (PHASE1-2)? Cardiff Metropolitan University, January 2014.

FRANCIS, M., FISHER, R., THOMAS, A. Value in lean. For possible submission to Production Planning and Control – current status is partly completed

FISHER, R., THOMAS, A., FRANCIS, M.  Business improvement casebook. Edited book – current status is assessing existing cases prior to possible invitation to submit cases

FISHER, R., FRANCIS, M., THOMAS, A. and BURGESS, K. The meaning of value in supply chains. For possible  submission to Supply Chain Management: An International Journal – current status is partly completed.

FISHER, R., FRANCIS, M., THOMAS, A. and McPHAIL, R. Nurses’ perceptions of management influences on job satisfaction. Ready for submission to Milbank Quarterly.

FISHER, R., FRANCIS, M., THOMAS, A., MUTTER, K. and BURGESS, K. Phenomenography as method in supply chain management.  For possible submission to Supply Chain Management: An International Journal – current status is early stages of development.

FRANCIS, M., FISHER, R., THOMAS, A. Value in tourism. For possible submission to Tourism Management – current status is NORTHERS 14 conference paper to be converted to journal article.

EVANS, J., WALTERS, A., TESO, G., FRANCIS,M., FISHER, R. and THOMAS, A. Value in NPD. For possible submission to Journal of Product Innovation – current status is early stages of development.

McPHAIL, R. andFISHER, R. An investigation into the learning styles of Latin American students. For possible submission to Latino Studies or British Journal of Education Research – article awaiting final edit.

FRANCIS, M., FISHER, R., THOMAS, A. and MUTTER, K. The VFU university project. For possible submission to British Journal of Education Research.

JONES, O., FRANCIS, M., FISHER, R., THOMAS, A. and CURRY, J. (2014).  Institutional elites influence on the Value Flow University. For possible submission to Culture and Organization – currently a paper presented at ANZAM conference in 2014, to be converted to journal article.

FISHER, R. and HARVEY, M. An Organizational Transformational Model to Guide Innovation in Global Markets. For possible submission to International Journal of Entrepreneurship and Innovation – article partly written.

FISHER, R. and HARVEY, M. Death of the professional bureaucracy. For possible submission to Organizational Dynamics – current status is early stages of development.

FARZIPOOR SAEN, R., MAHDILOO, M., TATHAM, P., FISHER, R. Modeling the environmental effects of transportation using DEA. For submission to Transportation Research D: Transportation and Environment – partly written

FISHER, R., McPHAIL, R., BRANDIS, S., FITZGERALD, A, and RICE, J. Gold Coast Area Health Service research into Culture, Transformation and Performance. Five health-related articles in the areas of OCB, job satisfaction, Personal values, role stressors and work commitment – current status, the first set of data have been collected, second set in mid-2015.

FISHER, R. Letters from women working in factories in WW2. For submission to Gender, Work and Organization – current status data collected, transcribed and awaiting analysis..

FISHER, R. Women doing men’s work: Experiences in the Aycliffe factory in WW2. Possible submission to Business History – current status, interview data collected and awaiting analysis.

Projects

2005 PVC Business $3, 000 joint development of first-year student expectations snapshot
2007 FLAS Grant $86, 000 to investigate and develop an interactive platform for team work and delivering lectures in real time.
2007 GBS Small Grant $5, 900 to investigate congestion at the Port of Newcastle.
2008 Dean L&T Grant $12, 000 to investigate first-year student retention in GBS
2009 FLAS Grant $16, 000 to develop on-line Graduate Certificate Logistics/SCM
2009 Griffith Honours College grant $8, 200 to investigate the effectiveness of mentoring
2010 L&T research grant $15, 500 to investigate and develop a biodata measure of students at risk of discontinuing studies in first year
2011 Health Alliance – Transformation project $32,000
2012 L&T research grant $2,000 for value stream mapping of postgraduate application processes
2013 L&T research grant $10,000 seed funding for value stream mapping of teaching processes
2013 Culture, Transformation and Performance Phase 1, Gold Coast Hospital, research grant $68,000
2014 Culture, Transformation and Performance Phase 2, Gold Coast Hospital, research grant $35,000

Further Information

Qualifications:

  • PhD, Griffith University
  • MBA, University of Newcastle (NSW)
  • MTM, University of Sydney
  • MCom, University of Wollongong
  • BA, University of Wollongong
  • Cert in Electronics, City & Guilds of London Institute

Work Experience:


2014-

Professor of Operations and Supply Chain Management

Cardiff Metropolitan University

2013 –

Adjunct Professor

Griffith University

2002 – 2013

Lecturer/Senior Lecturer

Griffith University

1999 – 2000

General Manager

Hunter Valley Transport

1993 – 1999

Group General Manager

Blue Ribbon Transport Group

1988 – 1993

Regional Manager

NSW Ministry of Transport

1986 – 1988
1981 – 1986
1969 – 1981

Transport Inspector
Fuel sales
Senior Shipping Coordinator

NSW Department of Motor Transport
Self Employed
British Steel Corporation

Doctoral Supervision & Examination Experience:

  • Currently supervising one PhD student.
  • Principal Supervisor for three successful PhD completions.
  • Supervisor of seven successful Bachelor and Masters honours students (five Hons 1).

External Examination Experience:

  • External Examiner, PhD and DBA

Undergraduate and Postgraduate Teaching Experience (design & delivery):


Course

Course Title

Semester

Students

1011MMG

Employment Relations - tutor

S2, 2001

150

1001THM

Management Concepts - tutor

S1, 2002

130

2022MMG

HRM Principles - tutor

S1, 2002

 65

3042MMG

International HRM - convenor

S1, 2002

110

2028MMG

Production & Management Systems - convenor

S1, 2002

140

2025MMG

Organisational Processes - convenor

S2, 2002

280

1011MMG

Employment Relations - tutor

S2, 2002

65

1016MMG

Business Communication - convenor

S1, 2003

860

2028MMG

Production & Management Systems - convenor

S1, 2003

80

2025MMG

Organisational Processes - convenor

S2, 2003

265

1011MMG

Employment Relations - tutor

S2, 2003

42

1016MMG

Business Communication - convenor

S1, 2004

920

2028MMG

Production & Management Systems - convenor

S1, 2004

120

2025MMG

Organisational Processes - convenor

S2, 2004

300

7422MMG

Strategic Thinking & Innovation - convenor

S2, 2004

12

7042MMG

Special Project – Corporate Planning - convenor

S2, 2004

1

1016MGT

Business Communication - convenor

S1, 2005

650

2028MGT

Production & Management Systems - convenor

S1, 2005

105

2025MGT

Organisational Processes - convenor

S2, 2005

260

1016MGT

Business Communication - convenor

S2, 2005

400

3011MGT

Org Change & Development - lecturer

S2, 2005

120

3103MGT

Special Project in Management - convenor

S2, 2005

2

1001MGT

Management Concepts - convenor

S2, 2006

850

2025MGT

Organisational Processes - convenor

S2, 2006

220

1001MGT

Management Concepts - convenor

S1, 2007

630

2050MGT

Supply Chain Management - convenor

S1, 2007

53

2826MGT

Special Project - convenor

S1, 2007

1

3103MGT

Special Project - convenor

S1, 2007

4

2054MGT

Physical Distribution - convenor

S2, 2007

45

1001MGT

Management Concepts - convenor

S2, 2007

330

2050MGT/HK

Supply Chain Management – Hong Kong - convenor

S2, 2007

46

1001MGT

Management Concepts - convenor

S1, 2008

720

2050MGT

Supply Chain Management - convenor

S1, 2008

46

3045MGT/HK

Purchasing and Supply Management – Hong Kong - convenor

S1, 2008

45

1001MGT

Management Concepts - convenor

S2, 2008

410

2054MGT

Business Logistics - convenor

S2, 2008

50

3054MGT

Logistics & Supply Chain Management Internship - convenor

S2, 2008

21

2090MGT

Supply Chain Management – Hong Kong - convenor

S2, 2008

25

3090MGT/HK

Purchasing and Supply Management – Hong Kong - convenor

S1, 2009

29

1001MGT

Management Concepts - convenor

S2, 2009

470

2054MGT

Business Logistics - convenor

S2, 2009

55

3054MGT

Logistics & Supply Chain Management Internship - convenor

S2, 2009

28

7603MGT

Business Logistics - convenor

S2, 2009

10

7604MGT

Legal Aspects of Procurement - convenor

S2, 2009

10

2098MGT/HK

Production and Management Systems – Hong Kong - convenor

S2, 2009

40

1101IBA

Management Concepts - convenor

S1, 2010

460

3099EHR/HK

Organisational Structure and Design – Hong Kong - convenor

S1, 2010

50

2150IBA

Introduction to Supply Chain Management - convenor

S1, 2010

55

7102IBA

Strategic Supply Chain Management - convenor

S1, 2010

14

7105IBA

Strategic Sourcing - convenor

S1, 2010

14

1101IBA

Management Concepts - convenor

S2, 2010

420

2154IBA

Business Logistics - convenor

S2, 2010

52

7603IBA

Global Business Logistics - convenor

S2, 2010

19

7604IBA

Legal Aspects of Procurement - convenor

S2, 2010

19

2198IBA/HK

Business Processes – Hong Kong - convenor

S2, 2010

25

7001GBS

Research Design and Methods - convenor

S1, 2011

22

3097EHR/HK

Organisational Structure and Design – Hong Kong - convenor

S1, 2011

50

7001GBS

Research Design and Methods - convenor

S1, 2012

14

3155IBA

Operations Management – Gold Coast - convenor

S1, 2012

23

3154IBA

Lean University WIL Project

S1, 2012

3

3155IBA

Operations Management – Nathan - convenor

S1, 2013

38

3155IBA

Operations Management – Gold Coast - convenor

S1, 2013

34


Curriculum development for new programs. Developed curriculum and successfully organised and delivered courses in the Bachelor of Business Logistics and Supply Chain Management major. Developed curriculum for new Graduate certificate in Logistics and Supply Chain Management.,

Critical engagement with pedagogical literature, reflection on current teaching practice and the application of new methods into teaching practice.  I have continued to refine my teaching practice through a continuous process of engagement with literature and students, together with reflection on teaching.  I have developed formative and summative processes to ensure quality in the courses that I teach. These allow me to make changes with immediate effect to benefit current cohorts and to embed changes at end of semester. Focus groups and brainstorming sessions with students complete the continuous improvement cycle.

Student evaluations. Student evaluations of the Logistics/SCM and Business courses reinforce my excellent teaching record. Student nominations for teaching award 2012.

Managing first-year transition. Engaged with literature and students in the development of a measure of the enablers and barriers to transition to university and student commitment to higher education. Assessment rubrics, developed through a curriculum mapping process, are now used in all courses that I teach in conjunction with assurance of learning. In 2009 I have linked assessment rubrics to on-line submission and marking of assessments.

Teaching scholarship. Published conference papers and journal articles based on my teaching practice.

Student training. Produced training videos for Griffith Resource Centre on Analysing a Case Study and Leading a Class Discussion.

Teaching citations and awards. Received Dean’s Citation for Excellence in Teaching 2010 and University Group Award for Excellence in Teaching 2011.