Dr Hilary Berger

 

​​

​Reader in Computing and Inform​ation Systems

Department: Computing and Information Systems
Telephone No: +44(0) 29 2041 6320
Email Address: hberger@cardiffmet.ac.uk


As Reader in Information Systems / Senior Lecturer in Cardiff School of Management at Cardiff Metropolitan University I combine teaching duties in parallel with extended research activities. I am a Member of the BCS (MBCS), a Chartered IT Professional (CITP), and Fellow of the HEA (FHEA). 

I have a breadth of teaching expertise and experience across a variety of Information Systems subject areas that extends across audiences within both the private and public sectors. Currently I focus on final year [level 6] students and supervise a number of PhD Research and Professional Doctoral students. I am also Pathway Leader for the Informations Systems Professional Doctorate (DInfoSys) Program.

I have a First Class BSc Honours Degree in Business Information Systems (BIS) and a PhD (with no amendments) both from the University of Wales. My doctoral research in Systems Development Methodologies was funded by the Welsh Assembly Government. Since then I have been published widely in both European and International academic arenas that reflects journal articles, conference papers and book chapters. As External Examiner I have examine PhD’s for The University of Technology, Sydney; De Montfort University, Leicester; and The University of Gloucester. 

Additionally I acted as Associate Editor International Conference of Information Systems [2010] and for peer review academic papers for:

  • International Journal of Web Engineering and Technology 
  • The Journal of Database Management
  • The Journal of Strategic Information Systems
  • The International Journal of Information Management
  • African Journal of Marketing Management
  • Americas Conference on Information Systems 
  • European Spreadsheet Risks Interest Group Conference

Research

My interest in academic research began with my BSc (Hons) BIS final year dissertation at Cardiff Metropolitan University (formerly UWIC) entitled ‘The Role of Usability in Interface Design’. My subsequent doctoral research entitled ‘The Utility of Using a RAD-type Development Approach for a Large, Complex Information System’ further fuelled my passion and commitm​ent within the IS systems development domain. Using a Government IS Project as a case study I explored the shift from the former structured methods that were previously mandated for Government IS projects to the more flexible and agile development approaches and how this had a significant impact upon the success of bureaucratic IS development environments.

Since then I have continued to research areas of current debate within the IS field that include the domain of Business Rules development which impacts heavily on the move to agile development practices and human factors that link into my previous research activities. This area of investigation is proving to be a significant intersection of business and technology. I also continue to explore the Diffusion of Innovation, Knowledge-Based Diffusion and Knowledge Bundles which is an area of significance that continues to warrant research effort. Additionally current collaboration with industry and agile practitioners offer a number of exciting opportunities for on-going IS research that encompass Small and Medium Enterprises [SME] and Social Media; mobile telephony for IS; broadband rollout across Wales in the context of SMEs; and successful adoption of the Technology Acceptance Model in medical contexts.

Doctoral research areas include

  • Understanding physicians’ adoption of electronic health record systems: an extended technology acceptance model - the case of Jordan.
  • Investigating the socio-technical risks associated with information systems planning (ISP) in governmental organisations. (A case study of the Sultanate of Oman).
  • Investigation into Shari'a-compliant electronic banking system - a Libyan context.
  • Transformation from traditional to agile methods of systems development: A case study of change.
  • Exploring how programme evaluation and review techniques (PERT) can lead to successful project management for the Libyan construction industry.
  • Computer-based practices aimed at improving the effectiveness of distance learning.
  • A framework for the effective implementation and evaluation of technology enhanced formative assessment for large group teaching in higher education (UK).
     

Publications

2014 Al Adwan, A. and Berger, H. Understanding Physicians’ adoption of EHR: An Extended Technology Acceptance Model - The Case of Jordan, International Journal of Healthcare Technology and Management, Vol. 15 (2), pp89-111.

2014 Berger, H and Thomas, C. SMEs - Social Media Marketing Performance, International Journal of Web Engineering and Technology, Vol. 11, (3), pp215-232.

2015 Al Adwan, A. and Berger, H. Toward Mobile Learning Deployment in Higher Education: A perspective From a Developing Country, International Journal of Information Technology and Management. In Press

2014 Al Adwan, A. and Berger, H. Understanding Physicians’ adoption of EHR: An Extended
Technology Acceptance Model - The Case of Jordan, International Journal of Healthcare
Technology and Management. In Press

2014 Berger, H and Thomas, C. SMEs - Social Media Marketing Performance, International
Journal of Web Engineering and Technology. In Press

2014 Berger, H. Laboratory Information Management Systems – Challenges of Implementation, Knowledge Management & organisation Conference (KMO), Santiago, Chile.

2014 Berger, H. and Jones C.M. Agile – Challenges from a Scrum Project. International Association for Development of the Information Society (IADIS), Madrid, Spain.

2013 Berger, H. and Thomas, C. Outsourcing of ‘on-site’ SMEs: Social Media Marketing Performance, (KMO), Kaohsiung, Taiwan.

2013 Cullinan, S. and Berger, H. Cradle to Cradle for End-use Computing Devices in
Business. Proceedings of UK Academy of Information Systems Conference, (UKAIS), Oxford. UK

2013 Al-Adwan, A. and Berger, H. Understanding Physicians’ Adoption of EMR: An Extended
Technology Acceptance Model the Case of Jordan. Proceedings of UK Academy of
Information Systems Conference, (UKAIS), Oxford. UK

2012 Hamed, E. and Berger, H. Shar’ia Compliant Electronic Payment Systems - Libyan Case
Study. Proceedings of UK Academy of Information Systems Conference, (UKAIS), Oxford
UK.

2012 Berger, H. and Hatton, T. Outsourcing of ‘on-site’ User Support – Case Study of European
Higher Education Centre. Knowledge Management Services and Cloud Computing.
(KMO), Salamanca, Spain.

2012 Berger, H. Stakeholder Involvement and Team Working in Systems Development Practice in
‘Reframing Humans in Information Systems’. Editors: Samuli Pekola and Hannakaisa Isomaki,
New York, USA: Springer Publications.

2011 Berger, H. and Beynon-Davies, P. User Involvement in Practice – An Empirical Case Study
‘Innovative Knowledge Management: Concepts for Organizational Creativity and
Collaborative Design’. Editors: Lorna Uden and Alan Eardley, U.K., IGI Publications.

2011 Berger, H. and Adedeji, N. Optimizing the Benefits of IT Through ICT Solutions in SMEs
within the Healthcare Sector – A Nigerian Case Study. International Journal of
Management Practice, 6(1), 77- 92.

2011 Berger, H. and Lewis, C. Outsourcing and Communications, the Role of
Stakeholder Analysis - A Case Study in Practice. International Journal of Information
Management. Volume: 31, Issue: 5, Pages: 480-485.

2011 Al Khaifi, K. and Berger, H. Resistance as a Non-technical Risk in Information Systems
Development - A Case Study in the Sultanate of Oman. Proceedings of UK Academy of
Information Systems Conference (UKAIS), Oxford, UK.

2011 Berger, H. and Adedeji, N. Optimizing the Benefits of IT Through Solutions in ICT
SMEs within the Healthcare Sector – A Nigerian Case Study. Proceedings of International
Association for Development of the Information Society (IADIS). Avila, Spain.

2010 Berger, H. and Lewis, C. Outsourcing and Communications, the Role of Stakeholder
Analysis - A Case Study in Practice, Proceedings of the Americas Conference on
Information Systems (AMCIS), Lima, Peru.

2009 Flouri, K. and Berger, H. Agile Development – Scrum Adopted in Practice but not in
Principle. Proceedings of the UK Academy of Information Systems Conference (UKAIS), Oxford, UK.

2008 Berger, H. and Beynon-Davies, P. Knowledge-Based Diffusion - A Case Study.
International Conference on Information Systems (ICIS), Paris, France.

2008 Berger, H. Project Management – A Case Study Experience. Proceedings of the UK
Academy of Information Systems (UKAIS) Conference, Bournemouth, UK.

2008 Hamed, A., Berger, H. and Cleary, P. E-Commerce drivers and barriers, A new
classification method in digital revolution. Proceedings of UK Academy of Information
Systems (UKAIS) Conference, Bournemouth, UK.

2008 Hamed, A., Berger, H. and Cleary, P. E-Commerce as a tool for economic development. Proceedings of International Business Information Management Association (IBIMA), Marrakech, Morocco.

2008 Hamed, A., Berger, H., and Cleary, P. E-commerce in developing countries. Proceedings of International Association for Development of the Information Society (IADIS). Algarve, Portugal.

2008 Hamed, A., Berger, H., Clear, P. E-Commerce as a tool for economic development, International Conference on e-Commerce (E-CASE), Bangkok, Thailand.

2007 Berger, H. Agile Development in a Bureaucratic Arena – A Case Study Experience.
Proceedings of UK Academy of Information Systems (UKAIS) Conference, Manchester,
UK.

2007 Berger, H. All stakeholders are flexible but some are more flexible than others.
External Stakeholder Influence – A Case Study Experience. Proceedings of the Americas
Conference on Information Systems (AMCIS) Colorado, USA.

2007 Berger, H. IS Development and the Impact of Social Capital – A Case Study Experience.
Proceedings of Pan American Conference of Information Systems (PACIS), Auckland, New
Zealand.

2006 Berger, H. The Impact of Excluding Stakeholders in IS Development – A Case Study
Experience. Proceedings of UK Academy of Information Systems (UKAIS) Cheltenham, UK.

2006 Berger, H. Impact of Human Interaction on Project Success – A Case Study Experience.
Proceedings of ITAIS, Milan, Italy.

2006 Berger, H. and Beynon-Davies, P. Difficulties Experienced Managing Fluid Requirements in
a Large IS Development Project. Proceedings of IFIP Working Group AIS SIGAND European
Symposium on Systems Analysis and Design: Practice and Education. Galway, Ireland.

2005 Berger, H. A UK Government IS Project : Inherent Cultural Issues of a Bureaucratic
Environment Impacting upon a RAD-type Development. Proceedings of Pacific Asia
Conference of Information Systems (PACIS), Bangkok, Thailand.

2005 Berger, H. and Beynon-Davies, P. Cultural Issues Impacting on a UK Government IS Project
that is adopting a RAD-type Development Approach. Proceedings of UK Academy of
Information Systems Conference, (UKAIS), Newcastle, UK.

2005 Jewels, T and Berger, H. The Effect of Organisational Culture on Knowledge Sharing:
A Comparison of European and Australian Behaviour. Proceedings of Australasian
Conference of Information Systems (ACIS). Sydney, Australia.

2004 Berger, H. and Beynon-Davies, P. The Utility of a Rapid Application Development (RAD)
approach for a Large Complex Information Development. Proceedings of Systems
European Conference on Information Systems (ECIS), Turku, Finland.

2004 Berger, H. and Beynon-Davies, P. RAD – A Current Context for a Large Complex System
Development. Proceedings of UK Academy of Information Systems (UKAIS) Conference,
Glasgow, UK.