Professor Mark Francis

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Professor of Management

Department: Business and Management
Telephone No: +44(0)29 2020 5679
Email Address: mfrancis@cardiffmet.ac.uk

 

Professor Francis joined Cardiff School of Management in 2012 and is Director of the Value Flow Centre (VFC) and Professor of Management at the school.  Prior to this he worked as a Senior Research Associate at the world-renown Lean Enterprise Research Centre (LERC) at Cardiff Business School, before taking a Readership at Newport Business School.  He holds a BSc (Hons) in Computer Studies and an MBA and PhD from Cardiff University. His research interests include contemporary operations and management paradigms (COMPs) – particularly Lean Thinking and the Theory of Constraints; the conception of 'value'; creating and sustaining 'flow' within private and public sector processes; and organisational innovation and problem solving.​

Mark has authored over 100 research publications and has been awarded over £1.8 million as a Principal Investigator (PI) during his academic career.  Following ten years working in the IT industry in a variety of roles spanning software development, systems implementation and application consultancy, Mark joined LERC in 1996. During his 13 years there he designed and implemented numerous large applied research projects with firms such as Tesco, Bass, Unipart, BT, Sainsbury's, Whitbread (Beefeater), Kuwait Petroleum and The Royal Mint. He founded the Food Process Innovation Unit (FPIU) within LERC and acted as its Director of Research for three years.  He then spent one year on secondment to the EPSRC funded Cardiff University Innovative Manufacturing Research Centre (CUIMRC) to head the 'Process' theme of its flagship sustainable change (SUCCESS) programme.  Other notable projects during his time at LERC included a successful NPD process improvement project with ASDA and six of its leading private-label suppliers (SANPD) and involvement the innovative Cardiff Lean University (LU) project.   His last role before leaving LERC was as Principal Investigator and project manager on a collaborative research project (PREMADE) involving Cardiff University, Queens University Belfast and Bombardier Aerospace Belfast; a large civil aircraft manufacturing firm.  This was a three year, £250K TSB (DTI) funded project that subsequently won the Bombardier Aerospace Group's Worldwide Process Improvement Project of the Year (2009) Award. After joining Newport, Mark completed projects with British Airways Avionics Engineering and Torfaen County Borough Council, before acting as the Newport Project Leader in a £27m multi-institutional ERDF funded project called ASTUTE.

Research

Research Groups

Value Flow Centre (VFC)


 

Professional Membership

Chartered Member of the Chartered Institute of Logistics and Transport (CMILT)

Member of the Institute of Operations Management (MIOM)

Fellow of the Higher Education Academy (FHEA)


 

Research Interests

Contemporary Operations and Management Paradigms (COMPs) – particularly Lean Thinking and the Theory of Constraints (TOC).

The conception of 'value' and its practical manifestations within organisations.

Creating and sustaining enhanced work 'flow' within private and public sector business processes.

Organisational innovation and new product development-particularly idea generation and problem solving approaches.  ​

Publications

Journal Papers:

TESO, G., WALTERS, A., BEVERLEY, K. and FRANCIS, M. – Readiness Dimensions for Servitization of Manufacturing, Design Studies, IN REVIEW.

THOMAS, A., ANTONY, J, HAVEN-TANG, C, FRANCIS, M. and FISHER, R - Implementing Lean Six Sigma in to Curriculum Design and Delivery – A Case Study in Higher Education, International Journal of Productivity and Performance Management, IN PRESS.

FISHER, R., FRANCIS, M., THOMAS, A., BURGESS, K. and MUTTER, K. (2016). Conceptions of value as family resemblances, Qualitative Market Research: An International Journal, Vol. 19, No. 4, pp. 378-394.

WORSFOLD, K., FISHER, R., McPHAIL, R., FRANCIS, M. and THOMAS, A (2016). Satisfaction, Value and Intention to Return in Hotels, International Journal of Contemporary Hospitality Management, Vol. 28, No. 11, pp. TBC.

THOMAS, A., FRANCIS, M., FISHER, R. and BYARD, P. (2016). Implementing lean six sigma in an aerospace company, Production Planning & Control, Vol. 27, No. 7/8, pp. 591-603.

THOMAS, A., BYARD, P., FRANCIS, M., FISHER, R. and WHITE, G. (2016). Profiling the resiliency and sustainability of UK manufacturing companies, Journal of Manufacturing Technology Management, Vol. 27, No. 1, pp.82-99.

DARLINGTON, J., FRANCIS, M., FOUND, P. and THOMAS, A. (2016). Targeting lean process improvement projects for maximum financial impact, Production Planning & Control, Vol. 27, No. 2, pp.114-132. 

THOMAS, A., ANTONY, J., FRANCIS, M. and FISHER, R. (2015). A comparative study of lean in higher and further education institutions in the UK, International Journal of Quality & Reliability Management, Vol. 32, No. 9, pp.982-996.

DARLINGTON, J., FRANCIS, M., FOUND, P. and THOMAS, A. (2015). Design and implementation of a drum-buffer-rope pull system, Production Planning & Control, Vol. 26, No. 6, pp. 489-504.

THOMAS, A., PHAM, D.T., FRANCIS, M. and FISHER, R. (2015). Creating resilient and sustainable manufacturing businesses – a conceptual fitness model, International Journal of Production Research, Vol.53, No. 13, pp.3,934-3,946.

FRANCIS, M., FISHER, R., THOMAS, A. and ROWLANDS, H. (2014).  Meanings of Value in Logistics and Operations Management, International Journal of Production Research, Vol. 52, No. 22, pp.6576-6589.

CAVANAGH, J., FISHER, R., FRANCIS, M. and GAPP, R. (2012). Linking nurses' attitudes and behaviours to organizational values: implications for human resource management, Journal of Management & Organization, Vol.18, No. 5, pp.673-684.

THOMAS, A., FRANCIS, M., JOHN, E. and DAVIES, A. (2012).  Identifying the characteristics for achieving sustainable manufacturing companies, Journal of Manufacturing Technology Management, Vol.23, Issue 4, pp.426-440.

THOMAS, A.J., CHARD, J., JOHN, E.G., DAVIES, A. and FRANCIS, M. (2011).  Defining a bearing replacement strategy using Monte Carlo methods, International Journal of Quality and Reliability Management, Vol.28, Issue 2, pp.155-168.

FRANCIS, M., and Tubb, C. (2009).  Getting 'multiple bangs for your research bucks!', Newport Centre for Excellence in Learning and Teaching (CELT) Journal, Vol.2, pp.81-87.

FRANCIS, M. (2009).  Private label new product development process improvement in the UK fast moving consumer goods industry, International Journal of Innovation Management, Vol.13, No.2, pp.467-499.

FRANCIS, M., SIMONS, D. and BOURLAKIS, M. (2008).  Value chain analysis in the UK beef foodservice sector, Supply Chain Management: An International Journal, Vol.13, Issue 1, pp. 83-91, ISSN 1359-8546.

BAILEY, K. and FRANCIS, M. (2008).  Managing information flows for improved value chain performance, International Journal of Production Economics, Vol.111, Issue 1, pp.2-12.

FRANCIS, M., DORRINGTON, P. and HINES, P. (2008).  Supplier led new product development improvement in the UK fast moving consumer goods industry, International Journal of Innovation Management, Vol.12, Issue 2, pp.195-222.

FRANCIS, M. (2006). Stage model research in the UK fast moving consumer goods industry, International Journal of Logistics: Research and Applications Vol. 9, No.4, pp.351-368.

HINES, P., BAILEY, K. and FRANCIS, M. (2006).  Contingent approaches to quality based pricing within the agrifood industry, International Journal of Logistics: Research and Applications, Vol.9, No.3, pp. 223-236.

HINES, P., FRANCIS, M. and BAILEY, K. (2006).  Quality based pricing: a catalyst for collaboration and sustainable change in the agrifood industry?, International Journal of Logistics Management, Vol.17, No.2, pp. 240-259.

HINES, P., FRANCIS, M. and FOUND, P. (2006).  Towards lean product lifecycle management: A framework for new product development, Journal of Manufacturing Technology Management, Vol.17, No.7, pp. 866-887.

SIMONS, D., FRANCIS, M., BOURLAKIS, M. and FEARNE, A. (2003).  Identifying the determinants of value in the UK red meat industry, Journal of Chain and Network Science, Vol. 3, No. 2, pp.109-121, ISSN 1569-1829.

FRANCIS, M. (1998).  Lean information and supply chain effectiveness, International Journal of Logistics, Research and Applications, Vol.1, No.1, pp.93-108. ISSN 1367-556.

 

Refereed Conference Proceedings:

THOMAS, A., ROWLANDS, H., BYARD, P., FISHER, R. and FRANCIS, M. (2016). Profiling UK manufacturing performancee, Proceedings of 14th International Conference on Manufacturing Research (ICMR), Loughborough University, UK, 6-8 September 2016. 

FRANCIS, M., FISHER, R. and THOMAS, A. (2016). A revised bibliographic analysis of the Lean literature, Proceedings of 21st International Symposium on Logistics (ISL), Kaohsiung, Taiwan, 4-6 July 2016. 

FISHER, R., FRANCIS, M., THOMAS, A. and MUTTER, K. (2016). Conceptions of value as family resemblances: a theoretical model and methodology, Proceedings of Qualitative Research Conference (QRC), Penang, Malaysia, 24-26 May 2016. 

THOMAS, A., FRANCIS, M. and FISHER, R. (2015). Implementing Lean Six Sigma to overcome the production challenges in an aerospace company, Proceedings of the 13th International Conference on Manufacturing Research (ICMR), University of Bath, Bath, UK, 8-10th September 2015. 

FRANCIS, M., FISHER, R. and THOMAS, A. (2015). Interpreting the concept of 'value' within the Lean paradigm, 20th International Symposium on Logistics (ISL 2015), Bologna, Italy, 5-8th July 2015, pp. 654-663.

JONES, O., HAMER, R., FRANCIS, M., FISHER, R., THOMAS, A. and CURRY, J. (2014).   Lean University programmes: Three fallacies that prevent effective implementation, Proceedings of the 28th Australian and New Zealand Academy of Management (ANZAM) Conference, University of Technology, Sydney, Australia, 3-5th December 2014.

FRANCIS, M., FISHER, R., THOMAS, A. and ROWLANDS, H. (2014). Reconceptualising value in tourism and hospitality, 23rd Nordic Research Symposium in Tourism and Hospitality (23rd NORDAMS), Copenhagen, Denmark, 2-4th October 2014, pp.27-28.

FISHER, R., FRANCIS, M., THOMAS, A., ROWLANDS, H. and BURGESS, K. (2014). A theoretical framework for understanding the nature of value in logistics and supply chain management, 19th International Symposium on Logistics (ISL 2014), Ho Chi Minh City, Vietnam, 6-9th July 2014, pp.405-412.

FRANCIS, M., FISHER, R., THOMAS, A. and ROWLANDS, H. (2013). Interpretations of the value concept in logistics and supply chain management: a content analysis, 18th International Symposium on Logistics (ISL 2013), Vienna, Austria, 7-10th July 2013, pp.85-92.

THOMAS, A., FRANCIS, M., FISHER, R. and CHILTON, K. (2013).  Can higher education lean itself up? Can the further education sector show us the way?, 1st International Conference on Lean Six Sigma for Higher Education, Strathclyde University, Glasgow, Scotland, 24-25 June 2013, pp.137-144.

THOMAS, A., FRANCIS, M., CHAPPELL, W., WILLIAMS, K. and LEE, C. (2012).  Developing effective knowledge transfer in manufacturing companies: a case study in industry/academic collaboration, 26th International Conference on Manufacturing Research (ICMR12), Aston Business School, Birmingham, 11-13 September 2012.

FISHER, R., FRANCIS, M., ROWLANDS, H. and THOMAS, A. (2012).  Meanings of Value Within Logistics & Operations Management: Constructing the Tower of Babel? Proceedings of the 17th International Symposium on Logistics, Cape Town, South Africa, 8-11 July 2012. ISBN: 978 085358 284 7.

FRANCIS, M., ROWLANDS, H., THOMAS, A. and FISHER, R. (2012).  Value Flow University (VFU) PhD Student Experience/ Lifecycle Mapping: A Pilot Project at University of Wales, Newport, Emerging Themes in Business Conference, University of Wales Newport, Newport, 20 February 2012,  pp.28-32. ISSN 2049-2936.

THOMAS, A.J., ROWLANDS, H. and FRANCIS, M. (2012).  Sustainable Six Sigma – an organisational learning perspective, 4th International Conference on Lean Six Sigma, University of Strathclyde, Glasgow, 26-27 March 2012.

THOMAS, A.J., FRANCIS, M. and ROWLANDS, H. (2011).  Defining an Asset Management Strategy for Aerospace MRO Functions Using Monte Carlo Methods, Proceedings of the Asset Management Conference 2011, IET, London, 30 November-1 December 2011.

NEWMAN, P., THOMAS, A.J., BARTON, R. and FRANCIS, M. (2010).  SME business advantages through the use of university consultancy, Proceedings of the 8th International Conference on Manufacturing Research (ICMR10), Durham University, Durham, 14-16 September 2010.

THOMAS, A., FRANCIS, M., BYARD, P. and  EVANS, R. (2010).  The strategic priorities for Welsh Manufacturing, Proceedings of the 8th International Conference on Manufacturing Research (ICMR10), Durham University, Durham, 14-16 September 2010.

SARMIENTO, R., FOUND, P., THOMAS, A. and FRANCIS, M. (2010).  Proposing a multi-tier AHP approach for implementing green manufacturing initiatives, Proceedings of the 8th International Conference on Manufacturing Research (ICMR10), Durham University, Durham, 14-16 September 2010,

FRANCIS, M. and THOMAS, A. (2010).  Fly-tipping enforcement: a UK local authority service supply chain design problem, Proceedings of 15th International Symposium on Logistics, Kuala Lumpur, Malaysia, 5-7 July, pp.22-23.  ISBN 978-085358-266-3.

DOBSON, A., FISHER, R. and FRANCIS, M. (2010).  Investigating and developing a measure of students at risk of discontinuing first year studies prematurely, Proceedings of XXXXXX Conference, Australia, June 2010.

DOBSON, A., FISHER, R. and FRANCIS, M. (2010).  The use of biodata as a predictor of student discontinuation: phase one, Proceedings of the Newport NEXUS Conference, University of Wales Newport, 14-16 June 2010, pp.53-58, ISBN 978-1-899274-43-7.

THOMAS, A.J., DAVIES, A., JOHN, E.G. and FRANCIS, M. (2009).  The qualitative characteristics of sustainability and resilience as required in SME company operations, Proceedings of the 7th International Conference on Manufacturing Research (ICMR09), Warwick University, Coventry, September 2009.

FRANCIS, M., THOMAS, A., THOMPSON, G. and ROWLANDS, H. (2009).  Convergent and digital content industry: proposing new business models and supply chain structures for a volatile new digital landscape, Proceedings of the 14th Annual Logistics Research Network Conference, Cardiff University, 9-11 September, pp.742-749.

DARLINGTON, J., FRANCIS, M. and FOUND, P. (2009).  Implementing lean-flow in an aerospace supply chain, Proceedings of 14th International Symposium on Logistics, Istanbul, Turkey, 5-8 July, pp.34-41.

FRANCIS, M. (2009).  Developing customised dice games within an applied research project: linking research and knowledge transfer, Proceedings of the Newport NEXUS Conference, Centre for Excellence in Learning and Teaching Special Publication No.1, pp.167-174.

DARLINGTON, J., FRANCIS, M. and FOUND, P. (2008).  Flow accounting: effective performance assessment for the lean enterprise, Proceedings of 13th International Symposium on Logistics, Bangkok, Thailand, 6-8 July, pp. 53-61.

DARLINGTON, J., FRANCIS, M. and FOUND, P. (2008).  Flow accounting in application: big picture financial mapping in the aerospace industry, Proceedings of 13th International Symposium on Logistics, Bangkok, Thailand, 6-8 July, pp. 62-68.

CURRAN, R., BUTTERFIELD, J., COLLINS, R., CASTAGNE, S., JIN, Y., FRANCIS, M., DARLINGTON, J. and BURKE, R. (2007).  Digital lean manufacture (DLM) for competitive advantage, Proceedings of 7th AIAA Aviation Technology Integration and Operations Conference (ATIO), Belfast, Northern Ireland, September 18-20, Electronic Ref AIAA 2007-7868.

BATEMAN, N., FRANCIS, M. and LETHBRIDGE, S. (2007).  Visual management for an academic research centre, Proceedings of the British Academy of Management (BAM) Conference, Warwick Business School, University of Warwick, Coventry, September 11-13, Electronic Ref 10341.

FRANCIS, M. (2007). New product novelty and success rates in the UK fast moving consumer goods industry, Proceedings of the 12th International Symposium on Logistics, Budapest, Hungary, July 8-10,  pp. 221-226, ISBN 978 0 85358 218 2.

FRANCIS, M., DORRINGTON, P., HINES, P. and FOUND, P. (2006). Supplier led NPD process improvement in the UK FMCG industry: need and method, Proceedings of the 11th International Symposium on Logistics, Beijing, China, July 9-11, pp. 284-1290, ISBN 978 0 85358 217 5.

RICH, N., HINES, P. and FRANCIS, M. (2005).  Managing value and waste in supply chains, Proceedings of the 10th Logistics Research Network Conference, Plymouth, UK, pp. 373-378, ISBN 1-904564-13-5.

HINES, P., FRANCIS, M. and BAILEY, K. (2005).  Quality based pricing: An agrifood industry application, Proceedings of the Logistics Research Network Conference, Plymouth, UK, pp.185-190, ISBN 1-904564-13-5.

FRANCIS, M. and BAILEY, K. (2005).  Managing information flows for improved value chain performance in the red meat industry, Proceedings of the 10th International Symposium on Logistics, Lisbon, Portugal,  July 4-5, pp.127-132, ISBN 0 85358 216 5.

HINES, P., FRANCIS, M. and FOUND, P. (2005).  A framework for lean product lifecycle management, Proceedings of the 11th International Conference on Concurrent Enterprising, Munich, Germany,  June 20-22, pp.389-396, ISBN 0-85358-221-1.

FRANCIS, M. (2004).  Application of the food value chain analysis method in the UK red meat industry, Proceedings of the 9th International Symposium on Logistics, Bangalore, India, July 11-14, pp.104-109, ISBN 0 85358 129 0.

FRANCIS, M. (2004).  Stage model research in the UK fast moving consumer goods industry, Proceedings of the 14th World Food and Agribusiness Symposium, Montreux, Switzerland, June 12-13. 

SIMONS, D., FRANCIS, M. and JONES, D. (2003).  The Red Meat Industry Forum: Value Chain Analysis Research Programme, Proceedings of the 3rd International ECR Research Symposium, Athens, Greece, September 11-12, * No ISBN or page numbers issued.

FRANCIS, M. (2003). Understanding lower innovation product development processes in the UK fast moving consumer goods sector: A stage model, Proceedings of the 8th International Symposium on Logistics, Seville, July 6-8, pp.85-91, ISBN 0-85358-121-5.

FRANCIS, M. (2002). Lean performance measurement system design in the UK telecommunication sector, Proceedings of the 7th International Symposium on Logistics,  Melbourne, pp.185-192, ISBN 0-9581275-0-6.

FRANCIS, M. (1999).  Efficient Product Introduction (EPI):  The most effective paradigm for grocery industry product development?, Proceedings of the 3rd Logistics Research Network Conference, Morpeth, Northumberland, UK, September 8-9.

FRANCIS, M. & SIMONS, D.W. (1999).  You get what you measure:  performance measurement as a strategic change enabler in a process-oriented product development environment, Proceedings of the EurOMA - VI International Annual Conference, Venice, Italy, June 7-8, pp.757-763, ISBN 88-86281-39-0.

FRANCIS, M. (1998).  Lean information and new product introductions:  An FMCG case study, Proceedings of the 8th International IPSERA Conference, Belfast & Dublin, Ireland, March 28-31, pp. 311-320.

RICH, N. & FRANCIS, M. (1998).  Overall supply chain performance measurement:  Focusing improvements and stimulating change, Proceedings of the 2nd Annual Logistics Research Network Conference, Cranfield University, Cranfield (1998), pp.442-455, ISBN not issued.

FRANCIS, M. (1997).  The next lean dimension: Lean information and its role in supply chain management, Proceedings of the Logistics Research Network Conference, The Institute of Logistics, Corby, UK, pp.66-84, ISBN 1-870214-40-4.

JAMES, R., RICH, N. and FRANCIS, M. (1997).  VMI: a processual approach, Proceedings of the 6th International Annual IPSERA Conference, University of Naples "Federico II", Ischia (Naples), Italy, T3/2 1-14.

RICH, N., HINES, P., JONES, O. and FRANCIS, M. (1996).  Evidence of a watershed in the purchasing profession:  A case of déjà vu?,  Proceedings of the 5t International IPSERA Conference, Eindhoven University of Technology, Eindhoven, The Netherlands, pp. 593-607.

 

Book Chapters

DARLINGTON, J., FOUND, P. and FRANCIS, M. (2015).  Flow accounting: The Next Challenge for 21st Century Businesses, In A. Chiarini, P. Found and N. Rich (Eds.), Understanding the Lean Enterprise: Strategies, Methodologies and Principles for a More Responsive Organization, Springer International Publishing AG, Heidelberg, pp. 79-99, ISBN 978-3-319-19995-5.​

DARLINGTON, J., FRANCIS, M. and FOUND, P. (2009).  Flow accounting in the aerospace industry, In Lean Accounting: A Tool for Lean Transformation, The ICFAI University Press, Hyderabad, pp. 170-178, ISBN 978-81-314-2491-9.

FRANCIS, M. (2008).  Stage Model Research in the UK Fast Moving Consumer Goods Industry, In P. Rao and R.S. Wawge (Eds), Managing 4Ps of FMCG Marketing: An Introduction, The ICFAI University Press, Hyderabad, pp. 52-75, ISBN 81-314-1180-4.

FRANCIS, M. (2007).  Lean Information and New Product Information: An FMCG Case Study, In: E. Mrudula (Ed.), Lean Management: Concepts and Industry Perspectives, The ICFAI University Press, Hyderabad, pp.167-180, ISBN 81-314-0738-1.

FRANCIS, M. (2006).  Lean Information and New Product Introduction: An FMCG Case Study, In: N.M. Shanthi (Ed.), Product Launch Management: Concepts and Cases, The ICFAI University Press, Hyderabad, pp. 163-176.

FRANCIS, M. (2004).  New Product Development and IT in Food Supply Chain Management: The Case of Tesco, In:  Bourlakis, M. and Weightman, P. (Eds), Food Supply Chain Management, Blackwell, London, pp. 153-164,  ISBN 1-4051-0168-7.

SIMONS, D., FRANCIS, M. and JONES, D. (2004).  Food Value Chain Analysis, In  G.J. Doukidis and A.P. Vrechopoulos (Eds.), Consumer Driven Electronic Transformation: Apply New Technologies to Enthuse Consumers, Springer-Verlag, pp.1-14, ISBN 3-540-22611-7.

FRANCIS, M. (2000).  Mapping Information Flows, In: Hines, P., Lamming, R., Jones, D., Cousins, P. and Rich, N. (Eds.), Value Stream Management: Strategy and Excellence in the Supply Chain, pp.53-68, ISBN 0 273 64202 2.

JAMES, R., FRANCIS, M. and RICH, N. (2000).  Vendor Managed Inventory (VMI): A Systemic Approach, In: Hines, P., Lamming, R., Jones, D., Cousins, P. and Rich, N. (Eds.), Value Stream Management: Strategy and Excellence in the Supply Chain, pp.335-355, ISBN 0 273 64202 2.

HINES, P., ESAIN, A., FRANCIS, M. and JONES, O. (2000).  Managing New Product Introduction and New Product Development, In: Hines, P., Lamming, R., Jones, D., Cousins, P. and Rich, N. (Eds.), Value Stream Management: Strategy and Excellence in the Supply Chain, pp.401-417, ISBN 0 273 64202 2.

 

Working Papers & PhD Thesis

FRANCIS, M., FISHER, R., THOMAS, A. and BOURLAKIS, M. - Is 'value' the new f-word?. Advances in Management and Informatics– A Working Paper Journal​. IN PRESS.

FISHER, R., FRANCIS, M., THOMAS, A., McPHAIL, R. and WORSFOLD, K. (2015). Nurses' perceptions of management influences on job satisfaction. Advances in Management and Informatics– A Working Paper Journal, Vol. 1, 07-10-2015, pp. 49-67.

JONES, O., HAMER, R., FRANCIS, M., FISHER, R., THOMAS, A. and CURRY, J. (2015).  Lean university programmes: three fallacies that prevent effective implementation. Advances in Management and Informatics– A Working Paper Journal, Vol. 1, 07-10-2015, pp. 38-47.

FISHER, R., FRANCIS, M., THOMAS, A. and BURGESS, K. (2015). Understanding the nature of value: a conceptual framework. Advances in Management and Informatics– A Working Paper Journal, Vol. 1, 07-10-2015, pp. 23-37.

FRANCIS, M., FISHER, R., THOMAS, A. and BOURLAKIS, M. (2014).  Is 'Value' the New F-Word (PHASE1-2)?, Cardiff Metropolitan University, January 2014.

THOMAS, A.J., FRANCIS, M. and MURPHY, L. (2010)  Applying Goldratt's Theory Of Constraints Technique in Identifying Key Factors Limiting Technological Development in SMEs, University of Wales Newport Working Paper Series, January 2010.

THOMAS, A.J. and FRANCIS, M. (2009)  Financial Resource Management in HE Institutions. A Review of Key Literatures, University of Wales Newport Working Paper Series, Vol.2, July 2009, pp.7-14.

THOMAS, A.J. and FRANCIS, M. (2009)  The Knowledge Transfer Partnership and its Impact on the Technical Development of SMEs in South Wales, University of Wales Newport Working Paper Series, November 2009.

THOMAS, A.J. and FRANCIS, M. (2009)  The conceptual development of a Lean education business, University of Wales Newport Working Paper Series, November 2009.

THOMAS, A.J, FOUWEATHER, T. and FRANCIS, M. (2009)  Six Sigma Versus Fit Manufacture, University of Wales Newport Working Paper Series, March 2009.

DARLINGTON, J., FRANCIS, M. and Found, P. (2008).  Flow accounting and the lean enterprise, CUIMRC Working Paper Series (WP147), Cardiff University Innovative Manufacturing Research Centre, Cardiff University, Cardiff.

DARLINGTON, J., FRANCIS, M. and FOUND, P. (2008).  Flow accounting in the aerospace industry, CUIMRC Working Paper Series (WP148), Cardiff University Innovative Manufacturing Research Centre, Cardiff University, Cardiff.

FRANCIS, M. (2005).  Value chain analysis and improvement in the UK beef sector, CUIMRC Working Paper Series (WP12), Cardiff University Innovative Manufacturing Research Centre, Cardiff University, Cardiff.

FRANCIS, M. (2005). Stage model research in the UK FMCG industry, CUIMRC Working Paper Series (WP11), Cardiff University Innovative Manufacturing Research Centre, Cardiff University, Cardiff.

FRANCIS, M. (2005).  Product development processes and cycle time performance, CUIMRC Working Paper Series (WP10), Cardiff University Innovative Manufacturing Research Centre, Cardiff University, Cardiff.

FRANCIS, M. (2005).  Two genres of new​ product development literature, CUIMRC Working Paper Series (WP07), Cardiff University Innovative Manufacturing Research Centre, Cardiff University, Cardiff.

FRANCIS, M. (2002). Understanding Lower Innovation Product Development Processes in the UK Fast Moving Consumer Goods Sector, PhD Thesis, Cardiff Business School, Cardiff. July.

 

Official Reports, Case Studies & Other Practitioner Publications & Media

FRANCIS, M., ROWLANDS, H., MORRIS, D. and JONES, C. (2011).  Value Flow University (VFU) Programme: Working Principles and DIY Process Improvement Toolkit, University of Wales, Newport, March.

FRANCIS, M. and ROWLANDS, H. (2010).  Value Flow University (VFU) Pilot Project: PhD Student Lifecycle/ Process- Issues and Current State Map, University of Wales, Newport, November.

Queens University Belfast/ Cardiff University (2010).  PreMade Final Project Report,  Queens University Belfast/ Cardiff University, Belfast, 2010.

Queens University Belfast/ Cardiff University (2010).  Digital Lean Methodology for Manufacturing Assembly Process (DLM-MAP),  PreMade Project Graphical User Interface, Queens University Belfast/ Cardiff University, Belfast, 2010.

FRANCIS, M. (2009).  Project Summary Report: Torfaen County Borough Council Fly-Tipping Enforcement Process, Newport Business School, November-December.

FRANCIS, M. (2009).  Placement Completion Report: Torfaen County Borough Council Fly-Tipping Enforcement Process, Strategic Insight Programme, November-December.

DARLINGTON, J., FRANCIS, M. and FOUND, P. (2008).  C04 Pull System Design at Bombardier Aerospace Belfast: Final Report (WP3/D3), PreMade Project, Lean Enterprise Research Centre, Cardiff University, Cardiff, 03/04/08.

DARLINGTON, J. and FRANCIS, M. (2007).  Big Picture Financial Mapping at Bombardier Aerospace Belfast: Final Report (WP2/D6a), PreMade Project, Lean Enterprise Research Centre, Cardiff University, Cardiff, 24/08/07.

FRANCIS, M. and BAILEY, K. (2006). Supplying the Perfect Lamb: A Case Study of Asda, Welsh Country Foods and Wyn Ellis – a Lamb Supplier, Food Chain Centre Publication, Watford, March.

FRANCIS, M. and DORRINGTON, P. (2005).  Asda Supplier Association New Product Development Project (SANPD): Final Report, SANPD Project, Lean Enterprise Research Centre, Cardiff University, Cardiff.

FRANCIS, M. (2005). Performance Measurement System Design: A Literature Review, Hybu Cyg Cymru Project Report, Lean Enterprise Research Centre, Cardiff, 07/12/05.

FRANCIS, M. and BAILEY, K. (2005). Welsh Chain 1 (Lamb-Fresh-Supermarket) Final Report, Hybu Cyg Cymru Project Report, Lean Enterprise Research Centre, Cardiff, 02/12/05.

FRANCIS, M. and BAILEY, K. (2005). Welsh Chain 1 (Lamb-Fresh-Supermarket) Audio Vidual Materials, Hybu Cyg Cymru Project Report, Lean Enterprise Research Centre, Cardiff, 02/12/05.

FRANCIS, M. (2005). Welsh Chain 1 – Performance Measurement in the Value Chain, Hybu Cyg Cymru Project Report, Lean Enterprise Research Centre, Cardiff, 28/02/05.

SIMONS, D., TAYLOR, D., FRANCIS, M., ZOKAI, K., HUTCHESON, C., BAILEY, K. and JONES, O. (2005). Red Meat Industry Forum: Value Chain Analysis – Final Report, RMIF: VCA Project, Cardiff Business School, Cardiff.

FRANCIS, M. (2004).  The Perfect Steak Encounter, Food Chain Centre & Red Meat Industry Forum Publication, Watford.

FRANCIS, M. and SIMONS, D. (2004).  What Can We Learn from Argentina?, Food Chain Centre & Red Meat Industry Forum Publication, Watford.

SIMONS, D., TAYLOR, D. and FRANCIS, M. (2003).  Cutting Costs – Adding Value in Red Meat, Food Chain Centre & Red Meat Industry Forum Publication, Watford.

FRANCIS, M. and SIMONS, D. (2003).  Value Chain 3 Final Report (Beef-Fresh-Food Service), RMIF: VCA Project, Food Chain Centre and Red Meat Industry Forum / Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

FRANCIS, M. and SIMONS, D. (2003).  Value Chain 3 – Audio Visual Materials (Beef-Fresh-Food Service), RMIF: VCA Project, Food Chain Centre and Red Meat Industry Forum / Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

SIMONS, D. and FRANCIS, M. (2002).  Value Chain 1 Final Report (Lamb-Fresh-Supermarket), RMIF: VCA Project, Food Chain Centre and Red Meat Industry Forum / Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

BATEMAN, N. and FRANCIS, M. (2002).  Packaging Industry Report: Current Supply Chain Practices and Information Needs, White Rose Faraday (WRF) Project, Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

FRANCIS, M. (2001) Lean Performance Measurement System (PMS) Project: Final Report, BT2  Project, Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

FRANCIS, M. (2000) An Action Plan for the Transformation of BT into a Lean OrganisationFinal Report, BT1 Project, Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

ECR Europe (1999).  Efficient Product Introductions:  The Development of Value Creating Relationships,  Final Report, Ernst & Young Global Consulting, No ISBN/ISNN issued. * MF is a named core team member.

FRANCIS, M. (1997) Tesco Convenience Foods NPI Case Study:  Final Report, Lean

Information Project, Supply Chain Development Programme, Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

FRANCIS, M. (1997).  Bass Promotions Project (SKU Approval/ DCB Process):  Final Report, Lean Information Project, Supply Chain Development Programme, Lean Enterprise Research Centre, Cardiff Business School, Cardiff.

Projects

Year Project Title and Reference Funding Role/s
1996Supply Chain Development Programme – Year 2 (SCDP/2) 3/4​
1997Supply Chain Development Programme – Year 3 (SCDP/3) 3/4
1997Capper & Co (SPAR) 3/4
1998Tesco Lean Administration Project (LAP)£65,0001/2/3/4
1999British Telecomm Lean Action Plan (BT1)£10,8282/3/4
2000British Telecomm Lean Accounting & Performance Measurement (BT2)£25,8181/2/3/4
2002White Rose Faraday Packaging Project (WRF) 3/4
2002-5Red Meat Industry Forum:  Value Chain Analysis (RMIF: VCA)£427,0001/2/3/4
2003-5Hybu Cig Cymru: Value Chain Analysis (HCC: VCA)£96,0001/2/3/4
2003-6Dairy Industry Forum:  Value Chain Analysis (DIF: VCA)£454,0001/3
2003-7Cereals Industry Forum: Value Chain Analysis (CIF: VCA)£157,0001/3
2004-5Organic Produce: Value Chain Analysis (OP: VCA)£122,7001/3
2004-5CUIMRC-SUCCESS Process Theme (CUIMRC-NPD) 2/3/4
2004-5Asda Supplier Association NPD Project (SANPD)£16,0001/2/3/4
2006CUIMRC Writing Sabbatical: Lower Innovation Product Development in the UK FMCG Industry (CUIMRC-SAB)£-1/2/3/4
2006-9Lean University (LU) 2/3/4
2006-9Precision Concept Design Model for Competitive Advantage (PREMADE)£248,4421/2/4
2009Supervisor Training in Lean (BAAE) 2/3/4
2009An Analysis of Student Engagement & Withdrawal (L&T)£3,8001
2009Torfaen County Borough Council Fly-Tipping Enforcement Process (TCBC)£2,5001/2/3/4
2010-11Value Flow Research Centre (VFRC)£5,0001/2/3/4
2010-11Value Flow University (VFU)£10,0001/2/3/4
2011-12Value Flow Research Centre (VFRC2)£15,0001/2
2010-14Advanced Sustainable Manufacturing Technologies (ASTUTE)£477,1931/2
  Total Funding =
£2,136,281 

External links

Member of the International Advisory Committee, the International Symposium on Logistics (ISL).

Editorial Board of International Journal of Procurement Management (IJPM).

Reviewer for International Journal of Production Economics (IJPE).

Reviewer for Production Planning & Control (PPC).

Reviewer for Supply Chain Management: An International Journal  (SCMIJ).

Reviewer for International Journal of Logistics: Research & Applications (IJR&A).

Reviewer for International Journal of Logistics Management (IJLM).

Reviewer for Journal of Manufacturing Technology Management  (MTM).​

Further Information

Qualifications:

PhD, University of Wales.

MBA, University of Wales.

BSc (Hons) Computer Studies, The Polytechnic of Wales


 

Work Experience:

2012-Professor of ManagementCardiff Metropolitan University
2008 – 2012Reader in ManagementUniversity of Wales Newport
1996 – 2008Senior Research AssociateCardiff University
1993 – 1994Marketing ManagerLakewood Computer Systems Ltd
1990 – 1993Application ConsultantTarget Computer Group Ltd
1988 – 1990Business Systems AnalystWorldwide Information Systems Ltd
1987 – 1988ProgrammerLogica – Financial Services Division

 

Doctoral Supervision & Examination Experience:

Currently supervising two PhD students and two Prof. Doc. Students.

Supervisor for three successful PhD completions.

External Examiner for three PhD and one Prof. Doc. vivas.

Internal Examiner for one PhD viva.

Chair for three PhD and one MRes vivas.

 

External Examination Experience:

External Examiner, MSc Purchasing, Logistics and Supply Chain Management, Salford Business School (2009-13).

External Examiner, PGCert Management (QinetiQ), University of Bath (2008/9).

 

Undergraduate and Postgraduate Teaching Experience (design & delivery):

BA Business and Management Studies: Business Operations & Improvement, Cardiff School of Management

MSc Information Systems: Business Analysis, Cardiff School of Management

MBA: Operations Management, Newport Business School

MSc Strategic Marketing, Newport Business School

MSc Project Management: Project Futures, Newport Business School.

BA Business Administration: Strategic Purchasing and Supply Chain Management , Cardiff Business School

​MBA: Purchasing, Logistics and Materials Management, Cardiff Business School

Modular MBA in Supply Chain Management:   Lean Thinking & Strategic Supply , Cardiff Business School

Modular MBA in Supply Chain Management:   Lean Production and Operations, Cardiff Business School 


 

Executive Education & Consultancy Experience:

LERC Executive Education Programme –The Principles of Lean Thinking.

Chartered Institute of Purchasing & Supply (CIPS) Accredited Postgraduate Diploma at: Rolls Royce (via Staffordshire University), The Civil Service College and DETR.

Miscellaneous training sessions in direct support of applied and action research projects.

Miscellaneous company-specific programmes (eg RS Components, British Airways Avionics Engineering).

Miscellaneous consultancy projects (eg Deutsche Bank, Kerry Food Group, Genset).