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Cardiff Met Celebrates Student Satisfaction Rise in NSS Survey



Cardiff Met is celebrating a significant increase in student satisfaction levels in this year's National Student Survey (NSS).

The University has seen a rise of 40 places in this year's National Student Survey (NSS) in the Times Higher Education (THE) rankings.

Cardiff Met has seen an increase in 11 subject areas, coming top in Wales for Marketing with 95% satisfaction, and achieving 100% satisfaction across five degree programmes: BA (Hons) English and Drama; BA (Hons) Education Studies and Drama; BA (Hons) International Tourism and Events Management; International Tourism Management and BA (Hons) Textiles. 16 other courses across the University scored satisfaction of 90% and above.

Improvements in thematic areas of Assessment and Feedback, Organisation and Management and Learning Resources have also been recorded – areas which have received significant investment and where there has been increased activity during 2016/17. 

The 'Student Voice' is a priority for the University, which is delighted that its commitment to listening to student feedback and acting upon it, has been recognised with a top quartile position within UK Universities.

The annual survey, commissioned by the Higher Education Funding Council for England (HEFCE) on behalf of the Higher Education Funding Council for Wales (HEFCW), has been capturing final-year undergraduate students' feedback on their course experience since 2005.

Will Fuller, President of Cardiff Met Students' Union said: "We are delighted that the work we do in partnership with the University, such as the 'Have Your Say' Campaign and the promotion of Cardiff Met Survey Season, has been recognised by our students.  We ensure the views of our students are embedded within the workings of the University, driving forward year on year improvements."

In the survey for postgraduate taught students, Cardiff Met remains in the top quartile for assessment, organisation, skills development and overall satisfaction.

Cardiff Met President & Vice-Chancellor Professor Cara Aitchison stated: "Student feedback is highly valued at Cardiff Met and this year we have obtained a solid set of results, building on the recent award of Silver in the Teaching Excellence Framework. 

"I am particularly pleased that students see themselves as part of a Cardiff Met Learning Community with staff and that they take advantage of opportunities to learn from their peers.  We are committed to enhancing the student experience and the focus is now on delivering an exciting new Strategic Plan and on ensuring our students have the Ethical, Digital, Global and Entrepreneurial skills to thrive in their future lives."