Jemma Cooper, 28, completed a BSc Hons degree in Complementary Therapies at Cardiff Metropolitan University in 2010 and soon after, opened her own beauty salon, HI Therapies in Bournemouth. Last week, she beat hundreds of salons to the title of Beauty Salon of the Year South West at the Professional Beauty Regional Awards at a lavish ceremony in Manchester.
HI Therapies was founded just five years ago by Jemma, at the age of 23. After being selfemployed for just a few months after graduation, Jemma jumped at the chance to own her own salon and bought a lossmaking business in 2011, which she quickly rebranded and transformed into a profitable business in her first year.
The salon now boasts seven treatment rooms that are beautifully decorated with the latest equipment. Her team of twelve delivers outstanding treatments from tailored Antiaging facials, to the salon's own signature mix and match massage. They use some of the biggest brands in the industry, from CACI to Environ, Lash Perfect, Hi Brow, Jane Iredale, CND, St Tropez and their own personal newly launched brand JemmaCo.
To further differentiate HI Therapies, Jemma has recently designed and launched her own handmade massage oil using 100% organic products and pure essential oils called JemmaCo Healing Harmony Beaswax for professional massage therapists made by professionals for professionals.
The Professional Beauty Awards are the most prestigious and established awards scheme for the beauty, spa, nails and aesthetics markets, recognising those who make a real difference to the industry. The Awards recognise the salons that stand out from the crowd and deserve recognition as a worldclass player in the beauty and spa industry.
A panel of independent industry experts judged all the finalists before mystery clients put them all through their places experiencing treatments and reporting back to the expert judges. Mark Moloney, Managing Director of Professional Beauty comments, "the British beauty industry is world renowned. To be a winner is a huge achievement and the judges said this category was full of outstanding beauty salons, making it a particularly tough one to judge. We salute them in their success and wish them all the best for the Professional Beauty Awards next year".
Collecting the award, salon owner, Jemma Cooper said "I can't believe we've won! The salon is only five years old so to be recognised in the industry this early on is amazing! All I aim to do is help and inspire people in the salon, whether it's my team or clients, so to win this feels like a great achievement. I would like to thank my team - we are like a family and I'm so proud of them."
Paul Beatty CoOwner for Beauty at the Gate, the 2016 winner of Professional Beauty's National Beauty Salon of the Year Award judged the region commented "your story of turning the business around and the respect you enjoy from your staff was a major factor in you winning the award. You are covering nearly everything you need to be in terms of what you do and offer."
Jemma's salon will automatically be entered into the National Professional Beauty Awards. The ceremony will be held in London in February 2017.