The HEAR - FAQs

 

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What does HEAR stand for?

HEAR stands for Higher Education Achievement Report. It's designed to capture not only your academic achievements, but also other activities that the university believes to be valuable. You can read lots more about it at http://hear.ac.uk/

What does a HEAR look like?
A HEAR has a standard format. It is no more than 8 pages long and is issued in PDF format. You can see an example of a HEAR here.

How do I view my HEAR?
The HEAR is all web-based so you will log on using your usual student ID and password. You can look at it any time while you're studying and after you graduate. While you're studying it will be updated every year with your validated extra-curricular activit​ies and academic results. You'll be sent an email to your Cardiff Met account with a link to activate your HEAR. The link is unique to you. If you have lost or deleted the email, contact hear2016@cardiffmet.ac.uk for it to be reissued​.

What is Gradintelligence?
Gradintelligence are Cardiff Met's technology partner for the HEAR. They work with over 40 universities to provide HEARs.

Will Gradintelligence get my personal data?
Cardiff Metropolitan University will share your data with Gradintelligence only for the purposes of producing the HEAR and making it available to you electronically. Gradintelligence makes available to registered students other services which may be of interest, such as the option to prepare and submit applications for advertised employment opportunities, and to share your HEAR with employers. 

​Such services are entirely optional, you may choose which, if any, opportunities you wish to pursue further, and no data will be passed to employers without your permission. Cardiff Metropolitan University will arrange your initial registration with the Gradintelligence service and you will receive an e-mail containing a link to enable you to activate your account. At this point you will be free to specify the ways in which you would like to be notified of opportunities and opt out of communications as you wish.

Will my HEAR only show the modules that count towards my final degree?
Your HEAR will show all of the modules you studied during your undergraduate studies. This might include some that don't contribute towards your final mark, but Cardiff Met thinks it's really important to show your whole academic journey. It will include any failed modules or re-sits.

Will I still get a degree certificate as well?
Yes. Your degree certificate will come to you in the usual way.

Will my HEAR ever expire?
No. Once it is finalised after your final marks and last set of extra-curricular activities have been completed it will remain available to you for as long as you want to use it.

If I stay at Cardiff Met for a Masters' degree or other qualification, will my HEAR be updated?
No. Your HEAR relates to one programme of study only. At the moment, Cardiff Met only issues HEARs for campus based undergraduate programmes (BA, BSc) but it may issue them for postgraduate courses in the future. 

If I go on to study a master's degree or other qualification elsewhere will I have 1 or 2 HEARs?
As above, if the Institution where you study your Masters issues HEARs, then you will receive a separate one for that course of study.

What is the difference between a HEAR and a degree transcript?
A HEAR shows not only your academic marks but also a validated record of extra-curricular activity. It gives a much fuller picture of your time at university than a transcript.

How do I use my HEAR to help me secure employment?
You will be able to give potential employers access to your HEAR from the Gradintelligence system for a specified length of time. This will allow them to see a verified record of your university life and achievements.

How much does it cost?
The HEAR is completely free of charge for you. Cardiff Met is covering all the costs of setting up and maintaining the system and will continue to do so.

Who do I contact to correct incorrect or missing data on my HEAR?
While you're a student, you can raise errors or gaps with your personal tutor when you meet with them to review it, or you can send your question to customerservices@gradintel.com, who will ensure that your enquiry is passed to the relevant department. Once the problem is highlighted, we'll investigate and make any corrections necessary. We may sometimes ask you to provide evidence if we can't find any in our records, but we will do everything we can to make sure that your records are correct.

Don't forget, though, that activities and academic results will only be updated once a year, so you may not see everything immediately.

Can I choose the information that's included in my HEAR?
The Gradintelligence system allows you to choose what of your section 6.1 activities you want to show or hide. If there is something in there that you don't want to share with employers or postgraduate study providers, there is a really simple process for you to hide it.​

What happens if I don't have anything listed in section 6.1?
This means that you didn't participate in any verified activities (check the list here). While you're still studying at Cardiff Met you can continue to add in 6.1 activities right up to your last term. We really encourage you to think about trying out one of the listed activities, but if none of them appeal to you, then let us know what would by contacting us on hear2016@cardiffmet.ac.uk. New activities are added to the list twice a year so we are always looking for suggestions.

Who will receive a HEAR?
Everyone who completes an undergraduate degree at Cardiff Met's Cardiff campuses will receive a HEAR.

Are other Universities issuing HEARs?
Yes. More and more universities are issuing them, or in the process of developing them. We expect that all universities will issue them soon.