FAQs

 

What is the HEAR?

The HEAR (Higher Education Achievement Report) replaces the Academic Transcript and is designed to capture Academic Results, alongside both Prizes and Verified extra-curricular Activities that fulfil our Graduate Attributes.

You can read more about the HEAR at http://hear.ac.uk

You can access your HEAR by going to https://gradintel.com

What does a HEAR look like?

The HEAR has a standard format. It is no more than 8 pages long and is issued as a PDF.

How do I view my HEAR?

Students are sent an email to their Cardiff Metropolitan University account with a unique link to activate and register for the HEAR. If the email has been lost or deleted, please contact HEAR@cardiffmet.ac.uk for it to be reissued.

The HEAR is accessed using the same username and password you chose on registration at the GradIntelligence website. It can be accessed at any time while studying and is finalised after Graduation.

If you are studying an Undergraduate degree it will be updated every Academic Year, whereas Postgraduate and Foundation students will have their HEAR updated at the conclusion of their studies.

What do I do if I have forgotten my password?

If you have forgotten your password you need to reset it here. You will need the username and email address you chose when registering your account. If you cannot remember these, contact HEAR@cardiffmet.ac.uk.

Who will receive a HEAR?

From July 2017, Cardiff Metropolitan University is issuing to those who studied in the Cardiff campuses on an Undergraduate, Postgraduate or Foundation Degrees a Higher Education Achievement Report (HEAR).

Will I still get a Degree Certificate at the end of my studies?

Yes, students will automatically receive a certificate four weeks from being awarded.  

Will I still get a paper copy of my Transcript?

The HEAR replaces the transcript for all campus based Undergraduate, Postgraduate and Foundation Degrees. 

How much does it cost?

The HEAR is provided completely free of charge.

Will my HEAR ever expire?

No, your HEAR will be available indefinitely.

What is GradIntelligence/GradIntel?

GradIntelligence are Cardiff Metropolitan's technology partner for the HEAR, they work with over 40 Universities to provide HEARs for students.

Will GradIntelligence get my personal data?

Cardiff Metropolitan University will share your data with GradIntelligence only for the purpose of producing the HEAR and making it available electronically. GradIntel offers registered students other services which may be of interest i.e. the option to submit applications for advertised employment opportunities and to share the HEAR with employers. 

These services are entirely optional and no data will be passed to employers without your permission. After activation of your account you will be free to specify the ways in which you would like to be notified of opportunities and opt out of communications as wanted.

How do I use my HEAR to help me secure employment?

You will be able to give potential employers access to your HEAR from the GradIntel system for a specified length of time, this will allow you to share with them electronically a verified record of your academic record, Achievements and Prizes.

Will my HEAR only show the modules that count towards my final Degree?

The HEAR will show all of the modules taken during your Undergraduate studies, this may include some modules that did not contribute towards your final mark. Cardiff Metropolitan University believes it is important to show the complete academic profile which would include any failed modules or re-sits.

If I stay at Cardiff Metropolitan for a Master's Degree or other qualification, will my HEAR be updated?

No, a HEAR relates to one linked programme of study only, however you will be given a second HEAR that will be accessible through the Gradintel account of your first degree.

If I go on to study a Master's Degree or other qualification elsewhere will I have 1 or 2 Gradintel accounts?

If the institution where the other qualification is studied issues HEARs, you will need to register a new account which will have your HEAR, for that institution, attached.

Who do I contact to correct missing or inaccurate data on my HEAR?

Current students can raise errors or gaps with their personal tutors, or queries can be sent to HEAR@cardiffmet.ac.uk

Activities and academic results will only be updated once a year, so updates may not be seen immediately.

Are other Universities issuing HEARs?

Yes, over 40 Universities are either issuing or are in the process of developing them. We expect that the majority of UK Universities will soon be issuing them. 


Section 6.1


What is in Section 6.1 of the HEAR

The HEAR shows not only a student's academic record but also a verified record of extra-curricular Activity and Prizes contained in the Section 6.1 of the HEAR.

Can I choose the information that is shown in the 6.1 Section of the HEAR?

Yes, the Gradintelligence system allows you to choose which of your Section 6.1 Activities to show or hide. If there is an Activity that you do not want to share with potential employers or postgraduate study providers then there is a simple process for you to hide it.

Why don't I have anything listed in Section 6.1?

You did not participate in any of verified Cardiff Metropolitan Activities or have any Prizes, you can check the current list of Activities here. You can continue to participate in Activities to the final term study at Cardiff Metropolitan, and have that recognised on your HEAR.

If you are currently taking part in any Activity that you think should be listed, please either speak to the person running the Activity or contact us at HEAR@cardiffmet.ac.uk. Activities are verified biannually and it is the responsibility of the Activity Owner to provide up-to-date lists of students associated with that Activity.

I took part in a Verified Activity last academic year, but my HEAR has been updated and it isn't there, who do I contact to fix this?

You should contact HEAR@cardiffmet.ac.uk who will then liaise with the Activity Owner. They are the person responsible for maintaining and submitting an accurate record of those taking part in the Activity, to confirm your participation for that academic year.