What to expect when you call the advice line on 17th & 18th August 2017
When calling you will be presented with a number of options:
Clearing - Select this option if you have not yet applied to Cardiff Met and want to secure a place for September. You will be presented with a list of further options.
Confirmation* - Select this option if you have already applied, have received your results and want to confirm you place.
If Option 1 is selected:
You will be presented with a list of options in relation to the course you wish to study and be transferred to the most relevant course team:
Select the most appropriate option from:
1. Art, Design & Architecture
2. Education & Early Childhood Studies; Creative Writing, English, Drama & Media
3. Psychology, Biomedical Science, Health & Social Science
4. Business, Accounting, Computing, Hospitality & Tourism
6. All other enquiries*
*Please note, that due to the high number of calls the university will receive on 17th & 18th August, you may prefer to check the status of your application through UCAS Track at www.ucas.com/track. As soon as a decision has been made on your application to us, you will be notified via UCAS Track.
Clearing Advice Line Opening Times
Our team of advice line staff are available at the following times, to chat through the options available to you.
July 1st - 16th August 2017
8:30am - 5pm
Thursday 17th August 2017 (A-Level Reuslts Day)
8am - 6pm
Friday 18th August 2017:
8am - 5pm
Saturday 19th August 2017:
10am - 4pm
Sunday 20th August 2017:
10am - 2pm
Monday 21st until Thursday 24th August 2017:
8.30am - 5.00pm
Friday 25th August 2017:
8.30am - 4.30pm
Monday 28th August 2017:
Closed (Bank Holiday)
Tuesday 29th August until Wednesday 25th October 2017:
8:30am - 5pm
Out of Hours
If you want to contact us outside of these hours, or can’t get through on the telephone, you can email us at
Make sure you include a brief outline the course you are interested in, your academic qualifications, along with your full contact details, including a valid e-mail and contact telephone number.
Please note: We will endeavour at all times, to respond to your e-mail or telephone enquiry within 24 hours. However, on occasion we may need to refer an applicant for an academic decision.