What to expect when you call the advice line on A-level results day: Thursday 15th August 2019
When calling you will be presented with a number of options:
[Please note: If you are an International applicant (Outside UK), you will need to speak with our International team directly. Please visit our International web pages for further information and specific contact details.]
Clearing - Select this option if you have not yet applied to Cardiff Met and want to secure a place for September.
You will be presented with a list of options in relation to the course you wish to study and be transferred to the most relevant course team:
Select the most appropriate option from:
1. Art, Design & Architecture
2. Primary Education & Early Childhood Studies; Creative Writing, English, Drama & Media
3. Psychology, Biomedical Science, Health & Social Science
4. Business, Marketing, Accounting, Hospitality, Tourism & Events
5. Computer Science, Games Design & Software Engineering
7. Any other queries
Confirmation* - Select this option if you have already applied, have received your results and want to confirm your place.
*Please note, that due to the high number of calls the university will receive on 15th & 16th August, you may prefer to check the status of your application through UCAS Track at www.ucas.com/track. As soon as a decision has been made on your application to us, you will be notified via UCAS Track.
Os oes gennych ymholiad neu os hoffech wneud cais trwy gyfrwng y Gymraeg, dewiswch opsïwn 3.
Clearing Advice Line Opening Times
Our team of advice line staff and academics are available at the following times, to chat through the options available to you.
July 1st - 14th August 2019:
8:30am - 5pm
Thursday 15th August 2019 (A-Level Results Day)
7:30am - 6:30pm
Friday 16th August 2019:
8am - 5pm
Saturday 17th August 2019:
9am - 3pm
Sunday 18th August 2019:
10am - 3pm
Monday 19th until Thursday 22nd August 2019:
8.30am - 5.00pm
Friday 23th August 20190:
8.30am - 4.30pm
Monday 26th August 2019:
Closed (Bank Holiday)
Tuesday 27th August 2019 onwards:
8:30am - 5pm
Out of Hours
If you want to contact us outside of these hours, or can't get through on the telephone, you can email us at
firstname.lastname@example.org or DM us on our Admissions Twitter (@CMetAdmissions) and a member of the team will come back to you as soon as possible.
Make sure you include a brief outline the course you are interested in, your academic qualifications, along with your full contact details, including a valid e-mail and contact telephone number.
Please note: We will endeavour at all times, to respond to your e-mail, social media message or telephone enquiry within 24 hours. However, on occasion we may need to refer an applicant for an academic decision.