Mitigating Circumstances


Further guidance on mitigating circumstances applications for Disabled students.

Cardiff Metropolitan has a Mitigating Circumstances procedure to ensure that students are not placed at a disadvantage as a result of exceptional circumstances.

It remains the responsibility of the student to make the application for Mitigating Circumstances. Members of the Disability Service can not do this on your behalf.

The guidelines and application form for mitigating circumstances can be found by following the link to the Academic handbook which is available to all Cardiff Met students:

Follow this link to access the Academic Handbook

It is important that you read these guidelines carefully to ensure that you are familiar with them. These guidelines will help you make an appropriate application.

The Mitigating Circumstances procedure is intended to address the impact of exceptional circumstances. This is explained more fully in the guidance detailed above.

Having declared a disability is not in itself an "exceptional circumstance". Once you have declared a disability/dyslexia or a long term health issue to the Disability Service you will be offered a range of support to deal with the impact of this.

Although it can take a while to establish support you will be advised of interim solutions. These may include information about:

  • Use of computer facilities in the Learning Centres that have access to assistive software, e.g. ClaroRead and MindView.
  • The Library Services Website
  • The Academic Fellow service

You are required to communicate on a regular basis with the Disability Service to ensure you can access all the support available to you. If you miss appointments (including if you do not update your contact details with us) there may be a delay in establishing support. Once you are allocated a Dyslexia Study Skills Tutor or support worker it is your responsibility to arrange and attend regular sessions with them. The Disability Service staff can not chase you up if you miss appointments!

Where exam arrangements are made you retain responsibility for confirming these with Academic Registry. If you do not do this you can not usually claim Mitigating Circumstances as a result of not having support in exams.

A recent diagnosis of Dyslexia does not usually justify a claim for Mitigating Circumstances as support could not be anticipated until a formal diagnosis is made.

Where the Disability Service will support a claim for mitigating circumstances:

Generally, the Disability Service will not support claims for mitigating circumstances.

The exceptions to this are as set out below. Any information will be sent directly to your Programme Director.

We will confirm your contact with the Disability Service over a given period if this is relevant to your claim.

We will confirm if we are aware that you have been experiencing a difficult phase of your illness.



This must be supported by medical evidence and must reflect regular contact with the Disability Service.

You must have engaged with all support options available to you.

You have had regular contact with your academic department.