Performance

Students studying around a table

The strategic plan identifies a number of measures of success to highlight what is important to us and focus our University community to work together to deliver on these shared targets.

The University’s performance will be measured by the success of our staff, students and stakeholders working in partnership to improve graduate outcomes, civic mission, international influence and economic impact. Our performance will be underpinned by our shared values and behaviours.

Measuring our performance
The original 2017/18-2022/23 strategic plan had 20 measures of success and a further 35 performance indicators. To provide a more strategic focus for the remaining three years of the strategy focuses on fewer high-level measures which will be monitored by the Board of Governors.


Strategic themeWhat we are measuringTarget
StudentsUG student continuation rateRetention 92% by 2022/23
StudentsNSS: Student satisfactionUniversity 85%
StudentsGraduate level employability and further studyTrack 1% above the UK and Welsh sector averages
Research and InnovationResearch and innovation income£14.15 million in 2022/23
Research and InnovationVolume of internationally recognised research outputs241 outputs per annum by 2022/23
Research and InnovationNumber of graduate start ups74 start-ups by 2022/23
Financial sustainabilityCash generated through operations10% of cash generated annually, with a minimum of £8 million
Financial sustainabilityManaged student growth5% increase per annum across the University
GlobalProportion of international/ EU students on campus20% international students on campus by 2022/23
Civic missionProportion of Welsh Index of Multiple Deprivation (WIMD40) students2.5% above the Welsh average per annum
Civic missionNumber of schools participating in Open Campus75 schools participating by 2022/23
Civic missionNumber of students studying at least 40 credits in Welsh per year400 students studying at least 40 credits a year in Welsh by 2022/23
PeopleStaff wellbeingExceed sector benchmarks
PeopleStaff engagementExceed sector benchmarks


We will continue to monitor the University’s performance in league tables as a proxy for reputational and academic success as a university. 

There are many areas that feed into the various league tables – such as student satisfaction, retention rate and research strength – and these are weighted and scored differently depending on the league table. The three UK league tables that will be focused on are:

League tableRanking 2020
The Times/Sunday Times Good University Guide79
The Guardian University Guide72
The Complete University Guide87


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