Our research projects and activities at the Welsh Centre for Tourism Research are driven through four research active Research Groups. These are:
Competitive and Sustainable Destinations Research Group
Dr Claire Haven-Tang has extensive experience of research and consultancy in the fields of human resource planning, service quality, the application of ICT and the SME economy. Their edited collection Tourism-SMEs, Service Quality and Destination Competitiveness: International Perspectives has become a leading text in this area. WCTR staff also engage in the broad area of sustainability and community development through the work of Dr Sheena Carlisle.
Social Inclusion & Equality Research Group
Through our work at WCTR staff are actively engaged in challenging tourism settings, relationships and institutions which confirm inequalities and advance scholarship which advocates tourism justice and equality. Dr Victoria Richards researches tourism and visual impairment.
Events Studies Research Group
Hospitality Studies Research Group