i-zone and Student Information Point

Who we are

We are part of the Student Services and Employability team. You can find the i-zone helpdesk next to the main reception on Llandaff campus, and behind the library on Cyncoed campus.

How we can help

We can help you:

• by answering any questions you may have about Student Services and Employability
• access specialist services including wellbeing support, dyslexia screening, chaplaincy, careers and money advice
• book an appointment with Student Services and Employability teams
• make a payment towards your tuition fees by card (or you can pay online)
• get your identification documents verified as part of your DBS application
• access your council tax exemption certificate (you can locate this directly via MetCentral or via the MyCardiffMet app)
• resolve any enrolment issues
• print a new or replacement MetCard

Other services

If we can’t directly help with your query, we can connect you with the right department.

Opening times

• Monday – 9:00am-5:00pm
• Tuesday – 9:00am-5:00pm
• Wednesday – 11:00am-5:00pm
• Thursday – 9:00am-5:00pm
• Friday – 9:00am-4:30pm

Contact us

• Email: studentservices@cardiffmet.ac.uk
• Telephone: +44 (0)29 2041 6170