Visit the i-zone to resolve a range of non-academic queries.
Whether you've lost your ID cards, need to make a payment, or need advice on wellbeing or your career, the team at the i-zone will give you the support you need.
You can also login to MetHub to ask a question.
How to find us
Llandaff - A block to the left of the front reception desk.
Cyncoed - by the library in A block.
|Monday to Thursday||9:00 - 17:00|
|Friday||9:00 - 16:30|
|Cyncoed||+44 (0)29 2020 55460|
|Llandaff||+44 (0)29 2020 5600|
Book an appointment
Talk to our i-zone officers to book an appointment with an advisor.
You can talk to us about:
You can also login and
book appointments through MetHub.
Here are some of the non-academic queries we can help you with:
Payments (tuition fees, trips, etc.)
You can make payments at both i-zone desks.
- tuition fees
- international office trips
- re-examination fees.
Alternatively, you can make a payment online
The i-Zone handles all lost property at the University.
If you have lost an item please visit or contact the i-zone to retrieve your items as soon as possible.
Changing your details
Update your details
If you have changed your name, you will need to let the University know as soon as possible. Visit the i-zone for a change of personal details form.
Please also bring valid ID that states your changed name, for example a passport, marriage certificate, deed poll certificate, etc.
You can change your password online.