About>Conference Services>What People Say

What People Say


"Very helpful conference team with really clear instructions & support and great facilities!"

Companies House - January 2024

"Just wanted to reach out and say another massive THANK YOU for your support at yesterday’s Discovery Day event. It was an incredible day."

JDRF Discovery Day, October 2023​​

"The service I received from everyone was truly first class, they really did everything to make our work as easy as possible.

The conference department were so well organised and happy to help, I really couldn’t thank them enough. Communication is extremely important and to have them checking in on us to make sure everything was going okay was so reassuring. The Halls Team had everything ready in advance which meant no complaints from any of our students or group leaders – They were brilliant throughout. The catering staff produced 3 meals a day, the best I have ever known.

Everyone was so welcoming that it made it more difficult to leave at the end of our stay there."

Course Director, International Language School July 2023​

"I just wanted to say a huge thank you for everything on Saturday. The event went better than ever."

JDRF June 2023

"I am writing to express my deepest appreciation and heartfelt thanks for the outstanding delivery of our recent course at Cardiff Metropolitan University. The experience of our learners and trainers is exceptional and of utmost satisfaction.

From the initial planning stages to the culmination of the course, every aspect was meticulously organized and executed with utmost professionalism. The dedication and expertise demonstrated by the conference team were truly commendable. The facilities provided were top-notch, creating a conducive environment for effective learning. The conference rooms were well-equipped with modern technology and resources, enabling seamless delivery of the course content. The support staff was always available and responsive to any queries or requests, ensuring a smooth and hassle-free experience throughout. Moreover, I must extend my gratitude to Beccy and Clare for their remarkable assistance. They went above and beyond to ensure all logistical aspects were taken care of, allowing us to focus solely on delivering the course content. Their efficiency and attention to detail were evident at every step, contributing significantly to the overall success of the course.

In conclusion, I want to express my sincerest gratitude to everyone involved in making our course a resounding success. Thank you once again for your outstanding support and for making our course a memorable and enriching experience."

Training Hub Events Limited - SIA Security Training - May 2023

"From the beginning of our search for a venue, Alison was very informative and able to suggest ideas to meet our event requirements. The process of booking was easy and Alison, Clare & Beccy were always prompt in responding to our queries and sorting out our requests. We felt reassured during the process & on the day of the event, the conference team were on hand to ensure smooth running. The delegates and speakers were impressed with the catering, general facilities and the venue (hospitality suite and lecture theatre). We would recommend Cardiff Metropolitan as a conference venue and hope to be back there again for future events. Thank you!"

WITS - April 2023

"Recently, IFST had the pleasure of organising a conference at Cardiff Metropolitan University and our delegates had nothing but great things to say about it. The venue was excellent for the event, with ample room for attendees and exhibitors to mingle and move around comfortably. The Atrium was a welcoming space, with natural light creating a warm and inviting atmosphere for networking and collaboration. The conference team were incredibly helpful and friendly, ensuring that everyone felt welcome and had everything they needed. They were attentive to every detail, from keeping the space clean and tidy to making sure that food and drinks were replenished quickly and unobtrusively. Allergens were suitably managed and identified, enabling our delegates with food allergies to enjoy their day with confidence. The IT team were very supportive on the day and responded very quickly and efficiently to all our requests."

IFST - April 2023

"Really impressed with pre-communication & helpfulness of staff on the day. Also lovely refreshments! Thankyou."

Children's Legal Centre Wales - January 2023

"Lovely event and fantastic service all round, we will use your venue again for sure in the future"

Belle Academy - September 2022

"Thank you very much for all you did for us last week, the feedback I've had from staff has been very positive.  So much so that we'd like to hold our next event with you"

Estyn - September 2022

"The boys and staff loved it. Thanks to you and your staff for hosting."

Merchant Taylors School - August 2022

"A huge thank you to you and the catering staff for your hospitality.  The boys have been well fed and watered and we have thoroughly enjoyed our stay at Cardiff Met."

Uppingham School - August 2022

"Thank you so much for helping to make our tip stress free and enjoyable. We had a really good couple of days and you have been so helpful."

King's School - August 2022

"We were all most impressed with the quality of the accommodation itself, the friendliness of the staff in reception and the catering was exceptional, nothing was too much trouble, all our dietary needs were dealt with and the food was excellent.

Please pass on our grateful thanks to all the staff who were involved over the weekend."

Colyton Grammar School Academy Trust - July 2022

"I honestly cannot thank you and the staff enough for the support, the service and facilities. Everything was perfect and all the attendees loved the location and how easy it was to access. 

It made me proud to say I was a former student of the University"

Motivational Interviewing Network of Trainers - June 2022

"Thank you so much for the amazing service and support you've provided. The events were a huge success and everyone loved the space, the catering; everything was perfect! "

WJEC - May 2022

"The whole process from the initial phone call to setting up on the day could not have been better and the help from you both on the administrative side, the initial viewing of the venue and setting up yesterday could not have been easier, it is very much appreciated. I would also like you to pass on my thanks to the security guard present who was extremely pleasant and helpful." 

Hong Kong Umbrella Community - April 2022

"Thank you so much for all your kind help and support both before and during the event. I know the kids were delighted with the building and found the whole session really inspiring... and of course they loved the hot chocolate!"

Cathedral School

"The facilities are top-notch, things work, the staff are helpful and it has ample parking. From my perspective it is easily the best venue in Cardiff that I've given tutorial at."

Open University  


"Thank you for helping us organise our event and all the delcious food you provided."

Independent Office for Police Conduct 


"Eva was excellent from start to finish - facilities, staff & quality of food were all first class, we'll be back!"

Astra Zeneca


"The new interactive screens are amazing and so versatile. I love the whiteboard option which is so much more engaging for delegates."

Facilitator (Vale of Glamorgan Council)


"Just a note to say everything went swimmingly and the trainer was really pleased."

Ssafa - the Armed Forces charity


"Epsom College had an excellent stay thank you, they were very impressed with the facilities you have at Cardiff Met and said the food was excellent and all the staff were very friendly and helpful. We have nothing but praise for you and all the staff at Cardiff Met! Anything we asked for was accommodated and you were all very kind. The food was top quality. We here at DBS Rugby can't complement the university enough. I myself would also like to thank Eva for all her help and patience in getting everything organised in the lead up to the trip. I'm extremely grateful."

DBS Rugby Tours (Epsom College)


"Thanks for all your efforts in making our conference such a success. Your calm and efficient organisation meant everything went smoothly. Thank you also to the Atrium staff for the excellent catering."

FMSPW Teacher Conference


"Thank you for looking after us for the last 3 days as we had our conference. Sally could not have done more for us and we had numerous people say how great the venue was."

​Institute of Medical Ethics


"Our event went well thank you - the venue was perfect for this. Many thanks for all your help"

Food and Drink Exportese


"We were very pleased with the event and will consider yourselves for future events"

Public Health Network Cymru


"The Conference Services team are a pleasure to work with given their friendly and professional support. They go the 'extra mile' by anticipating your needs and making helpful suggestions. Thank you!"

Celtic English Academy


"Thank you for helping organise an amazing trip this summer."

Abraham Darby Academy


"We were extremely pleased by the service you provided – diolch yn fawr iawn!"

Welsh Government


"Jisc held their annual Connect More in Wales meeting at Cardiff Metropolitan University this year and were delighted with the choice of venue. The space is very modern and had all the facilities we needed to run a successful event and Eva and her team provided excellent support during the run up to the event and on the day itself. Feedback received from our members has supported this."



"We would like to thank Cardiff Met's conference team for all their help and support with our most successful conference ever. 

The team were supportive both in the run up and during the conference, nothing was too much trouble, exemplary customer care! The contributed a great deal to the success of our event. Delegates commented on the facilities being excellent. We can highly recommend Cardiff Met University as a conference venue."

British Stammering Association


"Thank you so much for your support at the Enterprise Troopers Final. It really was a spectacularly successful day. Everyone said how well the venue worked and the hospitality was excellent. Nothing was too much trouble which makes our lives so much easier as event managers."

Cazbah Ltd


"Thank you for the friendly and efficient service your team provided throughout the booking process and on the day. We've had so many compliments from attendees on the facilities at Cyncoed Campus and the level of support from your colleagues in Reception and Catering."

Cardiff University Library Service 


"The guests were very impressed with your service, support and professionalism so thank you."

Welsh Ambulance Service NHS trust


"Communication and level of service was excellent from start to finish. Thank you for helping create another great UCAS exhibition."



"Thank you for all your assistance, we have always been extremely happy with the service that you and your staff have provided us with."

Cardiff Council Training Centre


"A massive thank you, to you and your staff for the excellent pre and 'on the day' organisation of the event.  Your advice and support for the organisation of the day was much appreciated.  Feedback from delegates was very positive for the venue and the catering.  The lunch time provision was delicious and very well received.

We will definitely look to use your conference services again for future Public Health Wales events."

Public Health Wales


"The venue and refreshments were great and the day ran smoothly, thank you."

Welsh Ambulance Service NHS Trust


"The team were fantastic in helping organise the event as well as supporting us on the day. A pleasure to work with. We will definitely recommend. The room was great and we've had immensely positive feedback from all who attended."

"Venue, Staff and Hospitality were all rated 'Excellent'."



"Please pass on my thanks to Sally and the team, everyone was incredibly helpful on the day."

St John's Ambulance


"The feedback from the day has been excellent! Thank you so much for all your help in bringing the event together, very much appreciated and we will definitely be back for future events. The experiences of the facilitator and the delegates who attended were overwhelmingly positive."

Companies House


"Thank you for an absolutely fantastic couple of days. The facilities are brilliant, accommodation was wonderful, food was also amazing. We were very well looked after and had a great experience. We look forward to bringing our boys in January and our Girls next September."

Denstone College, Uttoxeter


"Thank you so much for arranging everything for us. We have such a fantastic trip. We would love to return again next year."

Merchant Taylors' School


"I wanted to thank you very much indeed for everything you did to make our choir's stay such a great experience. Beforehand, you were so good at answering all the niggling little queries (and yes there were lots!) and providing information clearly and very promptly. I felt throughout the whole year from our initial visit until we left to go home that you had always gone that extra mile to ensure that everything was as good as it could be."

St Mary's Music Association, Saffron Walden


"The team were extremely professional and helpful in arranging our event and made the whole process quite straightforward."

Irish Basketball


"Cardiff Met Uni was terrific. The room format was perfect and the laundry / breakfast and social services were ideal. Even on the only rainy day, we were able to fill the day with interesting activities and fun."

"The support from the team was fantastic and extremely helpful. A real credit to Cardiff Met."

Parramatta Cricket Academy


"The support from the team was fantastic and extremely helpful. A real credit to Cardiff Met."



"Just wanted to say a huge thanks for looking after us so well during our time with you in Cardiff for our UCAS Convention. Everything went extremely smoothly as always."



"MediConf have been using Cardiff Metropolitan University since 2009, we run regular Medical education events for GPs and Practice Nurses.

The Conference Team are always a pleasure to work with, very helpful and professional. The centre has fixed theatre style seating with all up to date technical systems, to ensure our events run smoothly"



"Can I thank you for what was a fantastic event in a superb venue. The staff were so attentive and kind and it was the best one we have done by a distance, and that is largely down to you and your staff. Would highly recommend anyone to you without any hesitation whatsoever."

PM Premier


"Thank you for all your help and support in the build up and on the day - we couldn't have done it without you."

Learn English in Wales


"The lovely en-suite bedrooms and attractively designed conference rooms gave a very professional feel to the event. The catering and support from onsite staff made for a stress free conference. In particular we were grateful that staff made an extra effort to ensure that our guests with learning disabilities felt welcome and had everything they needed. We would definitely look to use this venue again."

Downs Syndrome Association


"We would like to thank Cardiff Met for helping to make our 'Ceramica' conference such a great weekend. The accommodation was excellent and the delegates were well looked after by the Conference Services and Catering teams at this excellent venue."

South Wales Potters


"The service was fantastic. The room was great – nice and airy and a good temperature despite the very hot weather we had at the time. Many thanks for everything. I will certainly be using your services in the future."



"The meeting went off without a hitch and this was largely down to your very much appreciated assistance and support. All who attended from universities across Wales and the South West were very impressed with the venue and commented favourably on how warmly they were welcomed and looked after."



"Thank you so very much for looking after all of us so well yesterday – please pass on our thanks to all of your team. Your help particularly was much appreciated and made the day so much easier for us."

Church in Wales


"My warmest thanks for all your help before and on the night; especially for the dedication you gave to ensure that all would happen as we wished on the evening. "

The Worshipful Livery Company of Wales


"Thank you so much for all the help and support you and your colleagues have given me over the last week. Everyone has been so friendly and helpful making the 'job' that much easier and enjoyable to do."

Open University


"Thanks so much for all your help and support on Saturday and over the last few weeks. It's all felt very easy and I really appreciated how much you just got on with whatever needed to be done on Saturday - thank you so much."

Massage Training Institute


"It was a great evening thank you! The venue was perfect and I really appreciate all of your help on the day!

We will definitely use the venue again when we return to Cardiff."



"Thanks for a lovely day today, it all went swimmingly well! Everyone was very pleased with the venue and the food, I will recommend the venue to others for you."

Stroke Association


"The course went really well thank you. Everything was great with the room and facilities etc. Thanks to you and your staff for the help."

Teacher Active


"Everything regarding your team was excellent with good quality food and efficient service – many thanks"

Language & Play


"Everyone had a really good day thank you and there were a lot of comments received about how lovely the facilities were! Thank you for all your help in preparing for and on the day!"

Cardiff Community Housing Association


"Thank you so much for your help with our event today. Alastair was hugely impressed with how smoothly everything went and the work that you put in".

"He has asked me to let you know how pleased he was and that he will definitely be using Cardiff Met for other events and recommending you to others also".

Effective Communication


"It is a successful venue for us with lovely rooms on the ground floor. People can get to us where they tended not to in the centre of Cardiff. You give us a great service."



" We have used Cardiff Met's Training and Conference facilities for many years - we keep coming back because the rooms are so bright and airy, nothing is too much trouble and the pricing is very competitive".

Cardiff Council Training Centre


"I would just like to send a massive thanks from all of the squad for our weekend. We had a great time and everyone across the whole of campus was extremely welcoming and helpful along with having some really good hockey"

Leicester Hockey Club


"It was a great privilege to host this conference at Cardiff Met and we are extremely pleased that the event was so incredibly well received by all the delegates. Many thanks to each of the Cardiff Met staff who contributed so fully to the conference either through speaking, attendance as a delegate, or via the excellent organisation and hospitality provided"

Arlis Conference, Head of Library Services at Cardiff Met


"The Conference Services team always provide an excellent, friendly and efficient service, from the preliminary enquiry right through to the end of the event".

All Wales Therapeutics and Toxicology Centre


"A big thanks for all your help with our programmes this week. Our visitors thoroughly enjoyed the week and the feedback has been great. Many thanks for your support".

Advanced Q&A in HE


"Conference Facilities were excellent. Staff amazing, couldn't ask for more, would highly recommend".

South Wales Police


"Thank you so much for everything you did over the weekend and in the lead up to the conference. The service you provided was excellent and noted by all."

UKLA Conference


"Really helpful staff. Not intrusive but attentive."

CCC Social Services


"Really excellent. Facilities were beyond our expectations, and all staff were wonderfully helpful."



"We had a really good meeting and had lots of positive feedback on the evening about the venue and the food".

South Wales BDA


"I am writing to thank you for your hospitality during my recent stay. Thanks to the staff who were all extremely professional and couldn't do enough. They are a credit to your establishment".

Dyfed Powys Police


"Many thanks for all your hard work and support towards making the Conference a success. The food was good, the organisation was spot on. Delegates have been extremely complimentary about the whole thing".

School of Education and Social Policy, Cardiff Met


"Our Conference was a great success. We have had excellent feedback from the participants with positive comments on the ease of finding the Campus, parking, organisation, room layout and catering".

Society of Occupational Medicine, South Wales & West of England Group


"We of the Welsh Branch of the Celtic Congress feel that our Conference was a great success and we wish to thank you for all the hard work you put in to help us achieve this. We found all of the staff very professional and most willing to help. We are not professional conference organisers and your help and advice was invaluable. Many thanks - diolch yn fawr".

Welsh Branch Celtic Congress


"All was brilliant, communication was excellent, accommodation was excellent - exactly as we required, people who greeted us were excellent and very helpful. I organise this trip every July and will definitely be in touch hoping to use the same halls again next year".

Sir Thomas Picton School, Pembrokeshire


"A big thank you for all your help and expertise in arranging the event today".

Learning & Information Systems, Cardiff Met


"I'd like to express our thanks to you all at Cardiff Metropolitan University for once again hosting a successful Cardiff and Vale Employers Network Forum. The venue was of the utmost quality; spacious, comfortable, extremely well presented and easily accessible for all. As always the staff were polite, friendly, professional and eager to assist in any way they could. It was clear from the evaluation of the event that the delegates thought very highly of the venue and the staff – Cardiff Met scored top marks! We'll look forward to working with you again very soon to host future events".

Public Health Wales


"The workshops went very well; all those who attended really liked the venue and the facilities. The dinner was very good".

Welsh Stroke Association


"Excellent Conference facilities & staff - 1st class. We have used many 4 and 5 star Hotels in the past, but none are as friendly or efficient. I have already recommended the venue to others and will have no hesitation in holding future conferences at the University".

National Cystic Fibrosis Conference - Cardiff and Vale University Health Board


"Thank you for a great event that ran faultlessly and seamlessly. Your team have received numerous comments and positive feedback from delegates and most importantly the client. Thank you so much for all your support and for making this such an easy, pleasurable and stress free process".

LEA Sharing Day


"We were delighted to welcome students, educators and NHS staff from across the UK for the IHI Open School (UK) conference at Cardiff Metropolitan University in Cardiff last week. Thank you for your support with the preparations for the event and your assistance to ensure the conference ran smoothly on both days. We have greatly enjoyed working with you and look forward to working with you on events in the future".

1000 Lives Plus and the NHS Institute for Innovation and Improvement


"A massive thank you to you all for your support in making the conference a great success and for providing an excellent service to over 200 colleagues who attended the British Psychological Society, Division of Forensic Psychology Conference. Everyone really enjoyed the event and said how well organised it was. We received so many positive comments about the food and refreshments".

Department of Applied Psychological


"Just a quick note to say a big thank you for all your efforts in organising the Camstrand conference. You were extremely efficient and responded very quickly to all my requests for help. I would be grateful if you could pass on our thanks to the catering staff for a beautiful meal on the Wednesday evening, and also for the buffet and refreshments on the Thursday. It all contributed to a very successful conference".

CAMSTRAND Conference


"I wanted to thank you for making the conference so successful and providing a high quality of service with a smile. I cannot fault the venue, facilities and the people. I received so many positive comments on the food and facilities and you should be very proud. We could not have chosen a more perfect venue".

Pembrokeshire County Council - ARCOPOL


"Thank you for all the hard work that has been put in to ensure our event went fluently. Going that extra mile to help us with amazing staff in every department".

Impact International


"The feedback from our delegates was very positive and they thought the venue and facilities were very good".

Macmillan Cancer Relief


"Thank you for your co-operation with regards to the filming of Torchwood. Without your help it would have been impossible to achieve what we did. Once again thank you for being so helpful and hope we will see you soon. Who knows there might well be another series and we will be knocking on your door once more".

"Torchwood" BBC Wales


"I would just like to thank you for accommodating "This Morning's Dinky Dancing" competition on March 19th. The event was a great success and our contestants thoroughly enjoyed the experience. Please extend our thanks to the staff at UWIC Llandaff Campus who were very friendly and helped to ensure that the day ran as smoothly as possible".

"This Morning" Granada Daytime


"I would like to take this opportunity to thank the UWIC staff for providing such an excellent service to the Wales Team on the occasion of their visit to the Indoor Training Centre. The quality of the training provision was excellent, this coupled with the very personable service the staff provided brought only positive comments from both players and team management".

Welsh Rugby Union


"The venue met all our needs and the organisation before we arrived was superb. Please pass on our appreciation to all members of staff, especially being on hand to give us extra help on the day".

The National Assembly for Wales