Cardiff Met Sport>Health and Fitness>Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

​​​​​​Who can use the Met Active facilities?

Met Active is open to Members and Non-Members.

That Includes Students, Staff and the local community.

I’m an external member, what should I do?

Download the Cardiff Met Sport App - Hit 'Join Us', Enter your details, then you can either decide to sign up to one of our memberships or join as a 'Pay as You go' member where you can pay to use our services and facilities.

What do I have to do before using the gym?

To use the gym or attend a class you are required to book in for a slot using the Cardiff Met Sport App, which is free to download on app store or play store, or online. Each session lasts for 50 minutes. You can book a class or gym session up to seven days in advance.

What If I cannot attend a booking?

To allow us to open our facility to as many people as possible if you are unable to make your booking please let us know in advance. We ask that you give us 24 hours notice when cancelling a booking to allow time for someone else to take your slot. Where this notice is not given, a missed booking fee will be applied to your account.​​

What should I do when arriving at the gym?

Whn entering the Met Active facilities, please alert the main reception that you have arrived for your session.​

What should I do when leaving the gym?

Please leave promptly when your time slot has expired.