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Agent Quality Framework

UK Agent Quality Framework Logo

Cardiff Met is committed to the UK Agent Quality Framework (AQF) and pledges to uphold its standards in all agent partnerships.

We expect our recruitment partners to share this commitment when representing Cardiff Met, ensuring that students receive accurate, transparent, and ethical advice.

To support this, we will:

  • Review agent performance regularly, focusing on application quality, conversion rates, visa refusals, engagement, and applicant debt.
  • Provide feedback and guidance to help agents maintain strong performance.
  • Take appropriate action if partners consistently fail to meet expectations.

Together, by working under the AQF, we can protect students’ interests, maintain Cardiff Met’s reputation, and strengthen our global partnerships.