Frequently Asked Questions



Before the Ceremony

Q. How many tickets am I entitled to?

A. We guarantee 2 guest tickets each (this does not include the graduand).

Requests for additional guest tickets is dependent on the capacity of the venue and the response we have from students wishing to attend the ceremony.

We recommend you put the total amount of tickets you require on your form and we will do our best to accommodate your request. Tickets will be emailed to your Cardiff Met student account and personal email address via a Print at Home system.  Please print your tickets and bring them with you to your ceremony.  Regular updates will appear on the Graduation Web page regarding allocation of tickets.

Any tickets we have returned to us will be available on a first come, first serve basis on the day of the ceremony at the Cardiff Met reception desk at the ceremony venue.

Q. Will my tickets arrive in time if I live overseas?

A. Your tickets will be sent to your Cardiff Met student email account and your personal email address via a Print at Home system.  Please print your tickets and bring them with you to your ceremony.

Q. I haven't received my graduation tickets.

A. Tickets are not issued until the week before the ceremony, due to examining boards still taking place up until the graduation ceremony. We ask all graduands to be patient.


​After​ the Ceremony​


Q. When will I receive my certificate?​

A. If you do not receive your Certificate on the day it will be posted approximately 8 weeks after the ceremony.

​Q. What if there is a mistake on my certificate?

Please contact after the ceremony to inform us but do send the original certificate back to us. We are unable to issue a new certificate or transcript until you have returned the old certificate to us.​​