Dr Fiona Carroll
Reader of Human Computer Interaction
Cardiff School of Technologies
Overview
Fiona received a PhD degree in Computing from Edinburgh Napier University in 2008. Her research over the past twenty years has focused on the fast-changing relations between humans and digital technologies. It is multi-disciplinary and shows a substantial contribution to scholarship in the field of Human Computer Interaction. In particular, her interests are in aesthetic and ethical computing, human factors of cyber security and educational technologies. Fiona is especially interested in the ethically aligned design of technology and how we might design for engaging, usable, safe, secure, green, inclusive and accessible experiences online.
Research Publications
Operational Hallucination and Safety Drift in AI Agents
Yu, S., Carroll, F. & Bentley, B. L., 22 Jul 2026, 2026 IEEE International Conference on AI and Data Analytics, ICAD 2026. Institute of Electrical and Electronics Engineers Inc.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
Enhancing Generalised Real-Time Hand Hygiene Recognition
Tanmuk, S., Shrestha, P., Damaj, I., Redmond, E., Carroll, F. & Evans, E., 17 Jul 2026, 2026 IEEE International Conference on Smart Sustainable Systems for Computer and Engineering Applications, 3SCEA 2026. Institute of Electrical and Electronics Engineers Inc., p. 948-957 10 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
When Saying "no" Is Not Enough: Cognitive-Action Decoupling and the Illusion of Safety in LLM Agents
Yu, S., Carroll, F. & Bentley, B. L., 25 Jun 2026, ACM FAccT 2026 - Proceedings of the 9th annual ACM Conference on Fairness, Accountability, and Transparency. Association for Computing Machinery, Inc, p. 5593-5612 20 p. (ACM FAccT 2026 - Proceedings of the 9th annual ACM Conference on Fairness, Accountability, and Transparency).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
Advancing Smart City Transformation: Using Connected and Intelligent Vehicular Systems as Resources
Damaj, I. W., Aydin, M. E., Carroll, F., Salem, A. H. & Rana, O. F., 15 Jun 2026, In: IEEE Vehicular Technology Magazine. p. 2-15Research output: Contribution to journal › Article › peer-review
Smart Technology to Capture Women’s Emotional and Physical States During Extreme Expeditions
Carroll, F., Damaj, I., Gittoes, M., Robinson, G. & Kumar, N., 5 May 2026, Smart Technologies for Sustainable Development Goals: Gender Equality. Anand, A. J. & Krishnan, S. (eds.). CRC Press, p. 216-232 17 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
Digital literacy as a modern necessity: Insights from developing an inclusive digital culture in Welsh communities
Carroll, F. & Dastjerd, S. G., 21 Apr 2026, In: Community Development. p. 1-19 19 p.Research output: Contribution to journal › Article › peer-review
Rethinking AI literacy education in higher education: Bridging risk perception and responsible adoption
Yu, S., Carroll, F. & Bentley, B. L., 15 Apr 2026, In: Social Sciences and Humanities Open. 13, 102751.Research output: Contribution to journal › Article › peer-review
Understanding people: extensions of human–computer interaction
Carroll, F., Slattery, D. M., Renaud, K. & Bauerly, K. E. S., 22 Jan 2026, In: Design Science. 12, e3.Research output: Contribution to journal › Editorial
Designing Inclusive AI Learning Tools: Insights from Women in Tech on AI-Augmented Creativity for Equitable Computing
Porhonar, P., Carroll, F., Thorne, S. & Kahtan, H., 13 Nov 2025, p. 540-549. 10 p.Research output: Contribution to conference › Paper › peer-review
Smart housekeeping: Understanding the barriers that housekeepers face in the smart hospitality industry
Kalsi, N., Carroll, F. P., Minor, K., Omisade, B. & Platts, J., 14 Oct 2025, A Research Agenda for Smart Hospitality. Edward Elgar Publishing Ltd., p. 101-120 20 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review