Scope and ownership
Changing the display
Screen reader navigation
8. Feedback and contact
9. Complaints and enforcement
10. Technical information about this website's accessibility
11. Non-accessible content
12. Disproportionate burden
13. Content not within the scope of the accessibility regulation
14. How we tested and what we are doing to improve
15. Preparation of this accessibility statement
Scope and ownership
This accessibility statement applies to Cardiffmet.ac.uk developed by Cardiff Metropolitan University. We have designed our website to allow all users regardless of technology or ability to access the information they need.
We are actively working to increase the accessibility and usability of our website using the Web Content Accessibility Guidelines (WCAG) 2.0 AA. Where we have identified issues with the website's accessibility they are listed in this statement.
Some areas of our site have slightly different format and content; Where this applies we are working with our University teams to develop specific guidance that will be included on those pages. If you have a specific query about an area on our site please contact us.
Some areas of our website have slightly different content, where this applies these areas will have additional statements with further information about their accessibility.
When using this site you can:
Use colour combinations with a good level of contrast-see 'Changing the display' section for further information on how to adapt this to individual preference
Navigate the majority of the website using the keyboard-see 'Keyboard controls' section for further information on standard keys
Increase font size using the 'A A A' symbol at the top right of the screen
Make use of text alternatives for non-text content
Use a skip link to jump straight to content
Navigate through the website using a screen reader such as JAWS or NVDA-see 'screen reader navigation' section for further information
Navigate through the website using speech recognition
Use the site your way
MyComputerMyWay provides advice and information on how to adapt your device to your personal preferences. You can also use the information below to tailor how you view this website.
Changing the display
You can use the controls in your browser to change the size of the text or appearance of the display. For example in Chrome:
Open the Chrome browser
Select the three vertical dots in the upper-right corner of the window, then select 'settings' from the drop down menu
Navigate to the setting you want to change and select your preferences
You can also browse the accessibility options from the menu on the left side of the settings window and accessible browser extensions that allow further individualisation of the display
You can navigate through this website using the standard keys for your browser, for most these are:
'Tab' key to focus on the next link
'Shift' + 'Tab' to focus on the previous link
'Enter' to activate the currently selected link
Screen reader navigation
'H' to cycle forwards through the headings
'Shift' + 'H' to cycle backwards through the headings
'1' to navigate to the next level 1 heading (or a number between 1 and 6 to navigate to the next heading on this level)
'Shift' + '1' to navigate to the previous level 1 heading (or a number between 1 and 6 to navigate to the previous heading on this level)
'Insert' + 'F6' in JAWS or NVDA + 'F7' in NVDA to provide a list of all headings
For JAWS 10-12 landmark keyboard navigation in virtual mode is:
next landmark ';' (semi-colon)
previous landmark 'Shift' + ';' (semi-colon)
list landmarks 'Ctrl' + 'Ins' + ';' (semi-colon)
For NVDA 2011.2 the landmark keyboard combination in virtual buffer mode is:
next landmark 'D'
previous landmark 'Shift' + 'D'
list landmarks (and list/headings) NVDA + 'F7'
VoiceOver users can navigate a page via landmarks by choosing 'landmarks' in the 'web rotor', then finger flicking up or down will move to the next or previous landmark
Pages are not all responsive once magnified meaning you may need to scroll horizontally to view all the content on a page.
Language attributes for text in Welsh on our English language site and for English on our Welsh language site are not always present.
Accordion tabs used to show aspects of course information are not all easily navigable by keyboard using standard browser keys. You may need to move through the accordions using arrow/up/down keys also.
There is no visible focus indicator for all pages. This browser extension can help by applying one to all content. We are working on applying a standard focus indicator to all pages and aim to have this completed by June 2021.
The virtual tour embedded in the Marketing pages does not meet accessibility requirements. We are working with the specialist suppliers to address this however Covid-19 restrictions have impeded this by limiting our access to campus to undertake further filming and photography. We propose to tender for a new supplier and the intention is to complete this by July 2021 (Covid restrictions permitting). Accessibility requirements will part of the tender process.
This statement has been compiled on the basis of an audit of a sample of the pages on this site. We are in the process of undertaking a more in-depth audit that will identify further particular areas that need correcting. A prioritisation process will be undertaken to map our timeline for completing this and will be included in the University's digital accessibility risk assessment.
If you need information on this website in a different format such as accessible PDF, large print, easy read or audio recording you can contact the department linked to the page you are viewing, contact us directly or make use of one of the in-built functions in your operating system:
MS Immersive Reader and Learning Tools
Feedback and contact
If you would like to contact us directly regarding alternative formats or there are any accessibility issues not listed in this statement that you would like to make us aware of please contact us via:
In person at the i-zone on Llandaff campus
We will consider your request and aim to respond in 3 working days
If you cannot view the maps on any of our pages please contact us for directions
Complaints and enforcement
If you have requested an alternative format or have reported a problem with our website and are not happy with our response please do get in touch to let us know and we will consider further information and support that we can provide for you.
Enforcement procedure - The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the
Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Cardiff metropolitan University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We will add alternative text as we review each page. When we publish new content we'll make sure our use of images meets accessibility standards
When videos are hosted on YouTube, automatic captions are available, and we have provided additional open captions in some instances. If you encounter a video without captions and need assistance accessing the content, then please get in touch and we will provide the information in an alternative format. All new videos published after September 2020 will be made more accessible. Some historic videos on our site do not provide alternative media failing WCAG success criterion 1.2.3. We are working with our content editors to replace and amend these as we review each page
There are no audio descriptions for videos published before September 2019 as not all video players support the additional audio description track. This fails WCAG success criterion 1.2.4. All new content will be more accessible and we will correct and update all historical content as we review each area of our website
On some pages there is no way to skip the repeated content in the page header. This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks). We will correct this as we review each area of our website
Some third party software platforms do not meet all the requisite accessibility criteria; for example our forms are built and hosted through third party software and are not all labelled appropriately to enable navigation through keyboard alone or accessible with a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (information and relationships). We are working with the University Schools and Teams as well as our third party providers to correct this
There is no visible focus indicator across all the site, this fails WCAG 2.1 success criterion 2.4.7 (focus visible). We are currently working to apply this across the site and aim to have focus indicators visible on all pages by June 2021
Pages do not reflow when magnified to 400%; this fails WCAG success criterion 1.4.10. The platform that hosts our website does not allow us to change this at present, we are exploring options for replacing the platform and accessibility standards will be included in any future procurement process. Anticipated timescales for this have changed over the course of 2020 and this statement will be updated as a new date for progressing is agreed
Table mark-up has been used in some areas for layout; this fails WCAG 2.1 success criterion 1.3.3 and may pose difficulties for screen reader users navigating around the site. We are providing guidance to our content editors to allow them to make corrections and provide accessible new content as they review their respective areas of the site
Heading structure is variable across the site; this fails WCAG success criterion 2.4.6 and 1.3.3. We are providing guidance to our content editors to allow them to make corrections and provide accessible new content as they review their respective areas of the site
Language attributes are not provided for header links that allow users to swap between English and Welsh versions of the site. This fails WCAG success criterion 3.1.2. We are correcting this across the site as we review each page in both languages
Buttons are communicated as links in the header that allows users to change font size. This fails WCAG success criterion 4.1.2 We are working to correct this as we address general access issues within our IT and web development teams and aim to have completed this work by March 2021
Form input in not labelled on the Library and Information Services home page; this fails WCAG 2.1 success criterion 4.1.2. This will be corrected as the team reviews and updates their pages
Navigation links on the main home page are in a different order to those on other pages. This fails WCAG success criterion 3.2.3 We will amend this by January 2021
Text can overlap when re-sized up to 200% and some functionality may be lost; this fails WCAG 2.1 success criterion 1.4.4. We are working to address this through exploring alternatives for the platform upon which our website is built. Accessibility requirements will be included in any further procurement process
Accordion items are marked incorrectly on our course details pages. This fails WCAG 2.1 success criterion 1.3.3. We are exploring alternative ways of providing this information and will make alterations as we review each course area of the site
Table headers on our finance information pages are not programmatically determinable meaning headers are not announced to screen reader users. This fails WCAG 2.1 success criterion 1.3.3 We will correct this and/or provide the information in text as we review this area of the site and ensure it is not replicated in other areas as each page is reviewed
A wider University project to procure a new website platform is underway. We feel that this should be prioritised to ensure an inclusive, widely accessible digital environment for all users. As such there may be some areas of non-accessibility that we are unable to address or give priority to at present as to do so would detract resource from the new website project. This will ultimately offer the best solution for all users encountering accessibility difficulties.
Content not within the scope of the accessibility regulation
PDFs published before 09/2018 that are not essential to our services may not meet accessibility standards. As we replace or remove these we will update and meet accessibility standards.
Where maps are shown on our website we also provide contact details if you need help finding us.
Some aspects of our website include third party content. We are working with our providers to meet accessibility standards and will publish this information on those pages and are making best endeavours to improve and replace non-accessible content.
SearchBOX is an independent directory of third party suppliers' accessibility information.
How we tested and what we are doing to improve
This website has undergone audits conducted by AbilityNet and Alistair McNaught Consultancy in Spring 2020. We are also undertaking an in-depth process to review each page and area of content of our website to allow us to offer best guidance and support to content editors as we correct and replace inaccessible content.
Preparation of this accessibility statement
This statement was prepared on 8th October 2020. It was last reviewed on 9th November 2020.
This website was last tested in October 2020 by Cardiff Metropolitan University.