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Transcripts, Certificates and Verification of Awards

If you have activated your HEAR account, you will be able to share your HEAR with future employers and other organisations via the following link: www.gradintel.com

For further assistance with your HEAR please see the HEAR webpage for more information or email HEAR@cardiffmet.ac.uk 

Please note HEARs are only available to those students who have studied on campus in Cardiff since 2016. 

If you are a former student and need your award confirmed for a prospective employer or for another learning establishment, please email verificationofawards@cardiffmet.ac.uk who will do their utmost to assist you.


Replacement Transcripts, Certificates and Document Authentication can be requested via the e-Store

Explanatory text to support the national transcript, HEAR and Diploma Supplement has been approved by the Academic Quality and Standards Board.

Certificates for University of Wales Awards

The University of Wales will issue replacement certificates only in specific circumstances. Details and an application form can be obtained from the University of Wales website at the University of Wales webpage​. 

BTEC Certificates and Diplomas (January 1984 to June 1996)

Replacement certificates are obtainable from Edexcel at the following link:


Certificates issued by UWIC: BTEC Certificates and Diplomas from June 1996, and for other awards can be requested via the e-Store

Cardiff Met will issue a replacem​ent certificate​ only in certain circumstances. Mislaying a certificate temporarily is not considered sufficient grounds for replacement.

City & Guilds Certificates

Replacement certificates are obtainable from City & Guilds at the following link:

Verification of Awards

For Verification of Awards of former students please ​email verificationofawards@cardiffmet.ac.uk

Please note, for students still enrolled at the University, the student should contact their school admin office.

Employers or agencies

We are pleased to announce the implementation of the Higher Education Degree Datacheck (Hedd) online verification service for employers and agencies to verify Cardiff Met awards. Please note that this service is only for third parties. 

The system has been developed by Graduate Prospects, in consultation with universities, employers and screening agencies. Funded by the Higher Education Funding Council for England (HEFCE) and launched by Graduate Prospects, Hedd is now being used by many institutions throughout the UK.

The online candidate verification service allows registered enquirers to input data provided by applicants (name, date of birth, institution, year of graduation, qualification classification etc). 

How to register

To make an enquiry you need to register with Hedd by visiting www.hedd.ac.uk. Select ‘Cardiff Metropolitan University’ from the list of UK higher education institutions and choose the option to 'verify a degree award'. There is a charge of £12 per enquiry. If you require further assistance, please email heddhelp@prospects.ac.uk. You will also be required to upload a consent form.

Making an enquiry

You’ll need the individual’s name, date of birth, course and qualification. For graduates you'll also need their year of graduation and degree result. If you require dates of attendance, please request this at the time of making the enquiry.

We recommend that you ask to see the degree certificate if there is one, and use that as the basis of your verification enquiry, or ask individuals to give you their data as they believe it’s recorded in the student records system. If the information submitted is an exact match to the information held within the student record, your request will automatically be verified. If the information does not match all fields, then the enquiry will go to the team at Cardiff Met for manual verification, with a five working-day turnaround time


If you have any problems or queries, please email heddhelp@prospects.ac.uk, including your phone number if you would like a call back.