LTDU are involved in a range of activities that involve the collection and evaluation of feedback from staff and students to enhance the student learning experience, inform strategy and promote student retention.
We use this feedback to inform projects and develop programmes across the university. Through these enhancements, we have developed a way of working with students as partners, not just as evaluators of their learning.
Working with students in curriculum design, student experience and employability can be very successful. The student experience can be impacted upon by a number of different factors across the university. The diagram above (please click image for
large PDF) highlights when in the student lifecycle different parts of the university play a vital role in the student experience.
The Quality Enhancement Process
The Quality Enhancement process has been developed as a way of best utilising the data and feedback we receive from students as well as enhancing the student experience as a result. The process includes the collection and analysis of data which then informs areas for enhancement and development, working with students to tailor the enhancement to their needs and their programme. Please click
here to view the Quality Enhancement Process flow diagram.
Each year the Student Experience team collate and disseminate the results of the surveys to all Schools. Results from internal student satisfaction surveys are also disseminated via papers to the University's relevant committees and boards.
Surveys and data collection are the initial step in the quality enhancement process. We collect data from a range of sources and use the outcomes to inform either further discussion or to develop projects and programmes. We are involved in a number of surveys, both internal and external. Please click
here to learn more about our survey activities.
Student-led Teaching Fellowships
Cardiff Met's Student-led teaching fellowships, launched in 2011/2012, provide students with the opportunity to recognise and reward good teaching practice. LTDU in partnership with the Students' Union identified a number of criteria under which students could provide evidence-based nominations for a member of staff in their school. Please click
here to see an example of the nomination form. Winners are selected based on nominations and the quality of the evidence provided with the nomination. For more information, please click the below links:
Student-led teaching fellowships 2017/18
Student-led teaching fellowships 2016/17
Student-led teaching fellowships 2015/16
Student-led teaching fellowships 2014/15
Student-led teaching fellowships 2013/14
Student-led teaching fellowships 2012/13
Student-led teaching fellowships 2011/12
The Fellowships are also awarded to a member of staff from our partner institution London School of Commerce, for Excellence in Teaching.
Purposeful Partnerships - at Cardiff Metropolitan University we believe that students are not simply passive recipients of their learning, but should instead be active partners in the education process. We have put together a publication outlining the partnership work being undertaken in the university to enhance the student experience. An online version of the publication can be found by clicking
Future Directions - Students as Partners is one strand of the Future Directions initiative and is exploring different perspectives of students as partners, sharing best practice, and discussing models of innovation for future development. Through this strand we have provided examples of best practice and testimonies from those members of staff and students involved in partnership work. For more information, please click
here (Cardiff Met staff only)
One of our students involved in the Students as Partners work, Amanda Evans, received the regional award as
Student Employee of the Year (SEOTY) from the National Association of Student Employment Services
Peer Learning Networks - LTDU funded a number of peer learning communities in the form of online networks to enhance the student experience. The aim of the networks is to support students in their learning experience by providing a place for students to discuss their studies, provide links to advice regarding university life and their personal development. The networks are run by students for students and all have a different point of focus. Further information on the Peer Learning Networks can be found by clicking
here (Cardiff Met staff only)
Induction and Retention Projects
The induction period has been identified as an important factor in both the retention of students, and enhancement of their overall first year experience at university. The LTDU Induction projects help to address this key moment in the student experience.
The Diary Room was set up as a way of gathering student feedback in a different format to a normal questionnaire. Students were asked to respond to 8 pre-recorded questions on a range of issues which were then analysed and disseminated across the university. For more information, please click
Photo induction project - first year students were invited to record what their first few weeks at the university were like by taking a photo of their experience and noting down whether it was positive or negative. The photos and comments were then paired together and placed into themes which have been used alongside other data gathered to better support induction. To see a presentation on the project, please click
A workshop is run as part of the
PGC THE covering the area of transition. The main learning outcomes of the session are to:
1. Recognise the theory and models of transition and the impact on student engagement and retention
2. Explore the lived experience through engagement with student stories and compare stories to identify key aspects
3. Examine the different phases of induction, in particular the first year experience and how these influence curriculum design
4. Create and apply experiential learning activities, to create a sense of belonging and promote engagement, in relation to individual teaching contexts
Research work has been carried out into the transition of students at postgraduate level. More information will be published soon.
Publications & Conferences
Surveys for enhancement conference 2014 - 'Students as Partners in the Quality Enhancement Process: The use of surveys as a stepping stone to action & intervention' (Nicola Poole & Sophie Leslie) - Birmingham, 4th June 2014
HEIR 2014 – 'Development of a Quality Enhancement Process: The use of surveys as a stepping stone to action and intervention' (Nicola Poole & Sophie Leslie) - Oxford Brookes University, 8th & 9th September 2014
HEA Annual Conference 2013 – 'SALTSOC a student designed online peer network – a journey from induction to PDP and beyond' (Nicola Poole & Sophie Leslie) –
Warwick University, 3rd & 4th July 2013
PTES 2014 Dissemination Webinar –
Online, 22nd October 2014
Future Directions Conference 2014 –
Aberystwyth University, 2nd & 3rd April 2014
Future Directions Conference 2012 –
Glyndwr University, 26th April 2012
For further information, please contact