Surveys and data collection are the initial step in the quality enhancement process.
We collect data from a range of sources and use the outcomes to inform either further discussion or to develop projects and programmes.
Below are some of the tools we use for collecting feedback
NSS – National Student Survey
This is a national survey, which has been conducted by Ipsos MORI annually since 2005. It gathers opinions from mostly final year undergraduates on the quality of their courses. Aimed at current students, the survey asks undergraduates to provide honest feedback on what it has been like to study their course at their institution.
The survey runs across all publicly funded Higher Education Institutions (HEIs) in England, Wales, Northern Ireland, and Scotland. More information can be found here
PTES – Postgraduate Taught Experience Survey
Launched in 2009, the HEA's annual Postgraduate Taught Experience Survey (PTES) is the only sector-wide survey to gain insight from taught postgraduate students about their learning and teaching experience. PTES enables an organisation to gather information about the experience of any taught postgraduate student on a Masters, Postgraduate Certificate or Diploma course.
UKES – UK Engagement Survey
Engagement surveys provide organisations with feedback on how a student is engaging with their learning. The amount of time and effort students invest in their studies and how students engage with learning is closely linked to their level of academic achievement. UKES is designed to help institutions increase student engagement in activities which promote learning.
The withdrawal survey has been developed internally to gather information on the reasons why students may be withdrawing from their programmes at Cardiff Met. The areas that students are questioned about include:
- Teaching and Learning
- Assessment and Feedback
- Dissertation or Major Project
- Organisation and Management
- Resources and Services
- Skills Development
- Information provided by the institution
- Overall Satisfaction
The results from this survey are used to develop enhancement activities across the institution.
The team also look at surveys being conducted across the university as a way of monitoring the extent to which our students are being surveyed and to avoid survey fatigue.
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