DBS Application Process & Notes of Guidance


​If you are required to do a DBS check, you will initially be directed to Cardiff Met's Self Declaration Form which needs to be completed and returned to Admissions.

Applicants who reply Firm to their offer with Cardiff Met will be sent instructions on how to undertake and complete a DBS check through GBG Online Disclosures, which is an online electronic disclosure service.

If you would prefer to download a version of our Notes of Guidance on how to complete the process, click here.

You must have completed all criminal records checks prior to the start of your programme.

If Cardiff Metropolitan University is not your firm choice then please contact the relevant institution to find out their procedures concerning criminal record checks.​

How do I complete the online DBS form and what identity documents are needed?

You will be sent an activation email which will include Cardiff Met's PIN, confirmation of email address and a link to the Registration/Sign In page where you will be required to create a password. Please note, Cardiff Met's PIN is only required if you need to log back into the system after initial registration.

The activation link within the Registration email is only valid for 48 hours. You do not need to complete the whole process within this time period but you need to activate the link and start the process. If you do not activate the link within 48 hours, you will be prompted for a Secret Word when starting your application. Please contact Admissions should this happen to you, and we will reset your application. 

Before you begin this process which should only take around 5 minutes, it is recommended that you have the following information and documents at hand, in order to make the process as quick as possible:

  • National Insurance Number
  • Valid Driving Licence

  • Valid Passport

  • Valid National ID Card

  • Full 5 year address history including dates

  • Marriage Certificate if applicable

You are required by the Disclosure and Barring Service to provide a minimum of 3 identity documents.  To see a full list, visit the Disclosure and Barring Service Check page.


How can I get my documents verified?

Cardiff Met provide two options within the GBG Online application for verifying your documents as part of the DBS application process. The option shown will be Post Office, however you can amend this to Organisation if you prefer to come to Cardiff Met to verify your documents. 

Option 1 - Post Office

To take your original identity documents to an approved Post Office.  A list of Post Office locations can be found on the Sign In page.  Please note the Post Office currently charge a £7.80 fee for this verification service. 

If you choose to verify your documents through the Post Office, as part of the process you will be required to choose the position for which your DBS check needs to be undertaken (e.g. Podiatry Student, PGCE Secondary Student), and your document verification option as explained above

Option 2 - Organisation

To bring your original identity documents to Cardiff Met's i-zone (open between 10-4 Monday to Friday) for verification at either the Llandaff or Cyncoed campus. At the end of your online application process, you will be prompted to pick a verifier from a list of Cardiff Met members of staff, you will not need to do this, just bring your documents along to Cardiff Met. 

For local or late applicants, we recommend you choose Organisation as the method of verifying your documents for convenience and due to the service being free of charge.

How much does it cost and how do I pay?

The current cost for processing a DBS check is £50.50 (subject to change).  However, if you choose to have your documents verified by an approved Post Office, there will be an additional fee of approximately £7 on top.

This amount must be paid during the online application process for which you will receive receipt of payment.

How will my application be handled if a relevant criminal conviction is declared

Once your DBS Disclosure certificate has been processed, you will only be contacted if a conviction is indicated.  If this is the case, you will be required to bring/send in your original certificate to the Admissions Office. If you are sending your Certificate in the post, it is recommended you do this via Recorded Delivery. Your certificate will be sent to the relevant School to assess if the conviction bars entry to the programme.  For more information, please click here.

If satisfied that you are not a risk, your application will proceed in the normal way.

All information concerning criminal convictions will be treated sensitively, confidentially and managed in accordance with the Data Protection Act 1998.

Tips for completing the application

When completing your application make sure you:

DO read the Applicant User Guide at the following page Sign In 
DO ensure that you have a minimum of 3 identity documents.  To see a full list, visit the Disclosure and Barring Service Check page
DO have a full address history for the last five years
DO have dates of any names changes
DO make a note of your mothers maiden name
DO take as much time as needed.  The system allows users to undertake the process in their own time and return to the form as often as needed to complete the process
DO have a method of payment available (PayPal/Credit or Debit card)
DO make sure you keep your DBS certificate in a safe place as DBS do not issue replacements.      

 use documents to prove your identity that you do not have as originals, only original documents can be used to prove your identity at either the Post Office or Cardiff Met.
DON'T leave the process  too late so that it delays your enrolment at Cardiff Met.
DON'T choose to contact a verifier from the list you will be provided with at the end of your GB online application process. 
DON'T provide Cardiff Met with your Update Service ID Number as this is for your use only to access your account.

Don't forget to complete and sent back the 
Self Declaration Form to the Admissions Office. 

How long do the checks normally take?

In order to ensure checks are as recent as possible we will not send information before May in the year that you are due to start at Cardiff Metropolitan University (when commencing your programme in September). For non-September intakes, DBS information will be sent with your offer information. 

The DBS check itself takes around two weeks. Once the check has been completed you will receive a copy of your disclosure which you should keep safe for future reference.  You will only need to provide this disclosure to Cardiff Met if a conviction is indicated.  You can track your application through the GBG system and from the DBS website which is under the section on tracking progress.

Any queries about your application can be referred to the GB group.

Please note that if you do not receive your disclosure due to a problem with the postal service, the DBS will only provide a free of charge re-print within three months of the date that the disclosure was issued.

Can I track the progress of my DBS check?

Yes. You can track the progress of your application, free of charge, from the DBS website at: http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/services/online-tracking1/, you will need to enter the form reference number and your date of birth.

My application is taking a long time, should I contact Cardiff Metropolitan University?

GB group will automatically investigate with the DBS if your Disclosure Certificate is not received after two months. 

If you do not receive your disclosure due to a problem with the postal service, the DBS will only provide a free of charge re-print within three months of the date that the disclosure was issued.

I have my printed DBS Disclosure, what do I do next?

DBS certificates need to be kept safe so that they can be requested to be seen when undertaking placements etc., or if a conviction is indicated.

If a conviction is indicated, local applicants are encouraged to bring in their DBS certificate to the i-zone at Cardiff Met at either campus, Llandaff or Cyncoed (www.cardiffmet.ac.uk/izone) as the institution can not take responsibility for certificates lost in the post.  For applicants who are unable to visit Cardiff Met we advise the use of recorded or special delivery if sending in the DBS certificate.​​